Today we will be interested in the hospital on Avangardnaya. This medical institution is of interest to many residents of St. Petersburg. After all, it offers a lot of services to the population. Or rather, children. Issues related to children's health are of great concern to parents. If you need help, it is important to understand that this hospital will provide fast and high-quality care. What do parents think about the hospital on Avangardnaya? The most important points will be brought to our attention. And in general, all useful information about this institution will be affected. It is important to study every nuance, every component of a medical institution before entrusting it with the life and health of your own child. So what do people pay attention to most often?

Location

The first step is to find out where our current hospital is located. Location plays an important role for some citizens. The easier it is to get to the institution, the better. By the way, we are talking about children's city hospital No. 1.

This institution is located at the address: Avangardnaya, building 14. Quite an old, but large building. The hospital itself has been operating in the city since 1977.

To be honest, this is not the only address of the clinic. After all, we are not just dealing with a hospital. It also has a clinic. Of course, the hospital on Avangardnaya also has several departments. One of them is located at a different address, although close to the central “office”. More precisely, on Avangardnaya, 4. It is called hospital No. 15 (or blood transfusion department). This kind of division is not very pleasing to visitors. But the advantage is that the blood transfusion station is very close to the central children's hospital. This means there will be no special problems with maintenance.

Help in finding

Are you interested in Avangardnaya, 4 (hospital 15)? How to get to this medical center? There are several options for solving the problem here. The point is that you can use a bus or a minibus. Trolleybuses also run along this route. This means that this transport should not be overlooked. By the way, it doesn’t matter where exactly you want to go - Children’s City Hospital 1 (main department) is located near the blood transfusion station. Therefore, you can get to 15 and 1 in the same way.

Fortunately, access to a medical facility is usually not a problem. You can get to your destination from the Prospekt Veteranov metro station by trolleybuses No. 37 and No. 20. But there is only one bus to our medical institution - number 130. But this is not particularly problematic, since there are more than enough minibuses in this regard .

Do you prefer to travel by minibus? Then the hospital on Avangardnaya offers to use machines numbered 130, 20, 195, 246, 197, 165. As you can see, there is nothing complicated. Getting to our current medical centers is not that difficult. This makes parents very happy. Especially those who prefer to use public transport to quickly move around the city.

Contacts

A huge role is played by such a moment as contacts with one or another medical institution. Sometimes they are exactly what visitors need. For example, to clarify some information or get advice at the reception.

We are interested in the hospital on Avangardnaya. This establishment has a phone number, even several. It all depends on which specific branch you are going to call. You can go to a blood transfusion station, a hospital clinic, or an inpatient department. By the way, the latter allows you to call around the clock.

What numbers can I use? 1 on Avangardnaya Street in St. Petersburg offers the combination: 812 417 21 21 to reach the clinic reception. You can call daily from 8 am to 8 pm. Except on weekends. On Saturdays and Sundays you can only reach them by phone between 9:00 and 16:00.

But, as was said, you have every right to call the hospital emergency department not just every day, but at any time, around the clock. To do this you will need a phone number: 812 735 44 44.

But if you are interested in Avangardnaya, you will have to call the number: 812 736 00 11. You can reach the branch only during opening hours. More precisely, from Monday to Friday from 9:00 to 19:00. The blood transfusion station is closed on Saturday and Sunday. This upsets many parents. Fortunately, the services of this department are not used very often. Therefore, this drawback does not play a significant role.

Branches

The "avant-garde" hospital has a variety of departments. They are also of interest to many parents - it is important to know what kind of help a particular medical institution can provide. In our case, the range of possibilities is almost unlimited.

There are all the departments here that only exist in the most ordinary hospital. For example: burns, outpatient department, department with a swimming pool, surgical, intensive care, pediatric, and so on. You can continue for a very long time.

In addition, a distinctive feature is that, as already mentioned, the blood transfusion department is located separately. This is hospital 15 on Avangardnaya. Not everyone is happy that this establishment is not located at the clinic. But among the advantages is the close location to the main department of the hospital.

Doctors

The personnel who work there play a huge role in any medical institution. And when it comes to the life and health of children, this point becomes almost the most important. It's no secret that in hospitals, the outcome of services, tests, procedures and operations often depends on the actions of the staff.

What does Children's City Hospital No. 1 on Avangardnaya offer? The doctors who work here are different. Both in terms of qualifications, work experience, and education. But, as many have noted, predominantly people with higher education (medical education), honored doctors, and also with a long “internship” in the field of medicine work within the walls of this institution. It is almost impossible to meet new and inexperienced personnel, as well as interns, in the hospital. Neither in the outpatient department, nor in the hospital. This gives visitors some confidence that they will receive only high-quality service.

The chief doctor of this medical institution is an Honored Doctor of Russia. He is also a Doctor of Medical Sciences and heads the Department of Pediatric Surgery at Pavlov State Medical University. Such information is indicated on the official page of the hospital. Unfortunately, it is impossible to find details about doctors here. Only phone numbers and positions. Because of this phenomenon, parents are often unhappy. You always want to know who works in a medical facility. With modern technology, providing information about employees is quite common. And without clarifying information about doctors, you have to constantly ask other parents for feedback about a specific personnel. Sometimes this process takes too much time. However, this flaw does not necessarily indicate terrible service. It is clearly not worth refusing to visit the institution because of this.

Various possibilities

What else is worth paying attention to? Located at Avangardnaya, 14, the children's hospital offers a huge range of services. This can be understood just by the number of departments in a medical institution. Among the advantages, several features stand out in this area. The first point is the provision of free medical care. To do this, the child must have an insurance policy and SNILS. Here, both in the hospital and in the outpatient department, every child has the right to receive the care required by law. No one has the right to demand money from you for help.

The second point is that 1 city hospital on Avangardnaya offers its visitors not only free services. Some services may require a fee. No one has the right to force you to do it; parents themselves must choose what kind of help to receive. In principle, the range of paid and free capabilities of the institution is the same. Simply, when you pay, you, like most clinics, are promised a quick and high-quality examination, as well as good treatment without delays or disputes. Just what many need!

Nutrition

What else can the Children's Hospital No. 1 of St. Petersburg, located at Avangardnaya, 14, offer? Food plays a huge role in the hospital. True, this topic is of concern only to those parents whose children may remain for treatment in a hospital or some specific department. A growing child needs to eat, but if the feeding is poor, there is a high probability that the baby will simply starve. After all, although it is not prohibited to transfer your own food from home to the hospital, not everything is permitted. Only a certain list, which is too small to enrich the body with all the essentials.

Unfortunately, the vast majority of parents point out that the hospital on Avangardnaya (children's) does not pamper its patients with culinary delights. The food here, according to both the children and their legal representatives, is most often not very good. Yes, you can eat, but without pleasure. There are more or less tasty dishes, but they are very few.

A similar picture is most often observed in free patients. There is more ceremony with the “payers”, but the level of nutrition still remains low. Parents recommend: if your child is sent to the hospital at Children's Hospital No. 1, give him food with him. Especially if the baby is not used to hospital food and is also too picky about what he is offered for lunch. Only those whose children eat everything have no complaints about nutrition. But there are very few such people.

Junior staff

An important point emphasized by parents is the junior staff of the institution. Avangardnaya, 14 (children's hospital) is not very famous in this area. Especially when it comes to servicing “freebies”.

The whole problem is that junior medical staff are not conscientious and polite. Parents indicate that they have no particular complaints about most doctors, but they have a lot of complaints about nurses. They are rude, rude, and disrespectful towards children. Most of the junior staff perform their job duties without any interest, carelessly. This, naturally, significantly affects the quality of treatment.

True, if you paid for the service, you can at least hope for attentive attention to your child. Although not always - even paid treatment at Children's Hospital No. 1 does not provide any guarantees that you will not be rude and that the work will be done as it should be.

Making an appointment with doctors

The “avant-garde” children's hospital (also the clinic) does not have a very good reputation among parents due to some negative aspects. In fact, they are extremely important. For example, recently there has been more and more dissatisfaction on the part of visitors regarding making appointments with doctors.

Why does this happen? The thing is that there are 2 schedules in a medical institution - paid and free appointments. As a “free” person, it is extremely difficult to sign up for a procedure or a simple consultation. Parents point out that you actually only have a chance to sign up for one day a month. Just keep in mind that there are few coupons for admission, you will have to hurry. It’s not hard to guess: the free recording is snapped up instantly, there isn’t enough for all the visitors. You have to either wait or make an appointment for a fee.

Parents grumble, suggesting that this phenomenon was invented by the hospital management in order to extract more money and their patients. After all, forced paid techniques are a good way to earn extra money. Unfortunately, no customer complaints against the hospital are effective. Because of this, you will either have to wait for a miracle to get an appointment for free, or pay for an examination. A little extortion, but legally. This is how parents describe making appointments with doctors.

Another drawback is that it is simply impossible to reach the receptionist by phone. A similar situation occurs in most municipal medical institutions. Therefore, it does not surprise patients and their parents too much. Although, if you try, you can actually get through to the receptionist and even get all the information you are interested in there. Although, as practice shows, it is better to contact this organization yourself. Phone calls are often ignored.

And there are well-founded reasons for this. The hospital on Avangardnaya (or rather, its outpatient department) has a huge flow of visitors. Everyone needs to be served. There is simply not enough time for this. After all, the number of workers in the institution is limited. And, to be honest, the hospital reception staff do not work too quickly; they do not strive to increase the speed of their work. As in most cases, if you rush the staff, there is a chance of rudeness and rudeness in response. Calls can be ignored even when the load is completely unloaded (which is rare). All this is due to the staff's neglect of their duties. Parents often point out that only some are truly interested in their work. The rest “do nothing, ventilate, cool off.”

General impressions

The hospital on Avangardnaya earns mixed reviews from patients. Now you can find completely opposite opinions about this medical institution. You shouldn’t be surprised - a lot depends on both the doctors and the department in which the child was staying. Therefore, it is impossible to say exactly how conscientious the organization is before us.

Most often you can see short but positive reviews. Something like: “I liked it, great hospital!” Often such posts on the Internet are not credible. They do not reflect information important to potential visitors. As practice shows, the vast majority of such reviews are deception. Purchased opinions of ordinary users who do not even visit the chosen medical institution. This is a common technique to attract attention. Although truthful positive reviews (even short ones) also have their place. Basically, there are no complaints directly to the doctors. But the attendants and junior medical staff at the children's hospital, according to the patients' parents, are not the best. It often becomes the subject of discussion.

And it is precisely because of this that among detailed and substantiated reviews there is negativity towards the organization. It is noted that in some departments even doctors treat children unfairly. For example, in the intensive care unit. There are posts talking about the negative consequences of visiting this hospital. Sometimes there are even reviews telling how children suffered from complications after treatment due to the neglectful and inattentive attitude of doctors and nurses. Rare phenomena, but they still occur.

Of course, constant problems with free appointments and the inability to reach the receptionist are often emphasized. If we are talking specifically about a clinic, then the queue here is endless. Have you made an appointment for a specific time? There are no guarantees that you will be accepted! You will have to wait several hours in a live queue. A similar practice exists when visiting any doctors in the outpatient department.

Parents very often do not mince words when leaving reviews about our current medical institution - the hospital on Avangardnaya. There are no complaints except for the blood transfusion station. And then it is constantly emphasized that she works too little.

The last drawback is the renovation. To be honest, the hospital on Avangardnaya has been operating for a long time. And no renovations have been done here for a long time. This phenomenon repels many parents, and even more so for children! It is not very pleasant to be in this medical institution. This point does not particularly affect the quality of treatment and assistance, but for the overall picture it plays an important role. Parents often point out that it is high time to close the hospital for renovations. Some finishing work is carried out, but in parallel with patient care. This is especially frustrating and causes dissatisfaction and indignation when such work is carried out in departments. The children can neither rest nor sleep properly.

Visits by relatives of patients deserve special attention. Parents are not too impressed with the opportunities offered by the hospital on Avangardnaya. No, of course, they are allowed to come, but only for a short period of time. Moreover, in some departments they are not even allowed to see the child for a while. Parents of very young patients should be allowed to stay overnight, but this phenomenon is also not practiced too often. Should I contact Avangardnaya for help? If you need to, then yes. But carefully choose the doctor with whom you will then be observed!