Almost 50% of all emails are opened on mobile devices, and this number will only increase. Therefore, the importance of using adaptive HTML email templates for email marketing campaigns increases.

Develop a basic HTML Email Template, which will be displayed correctly in different clients, is quite difficult. But developing a template that will also display correctly on all mobile and tablet devices is even more difficult.

Luckily, there are designers and developers who have created collections of editable, free, responsive email templates that work across all clients and devices.

Block-modular adaptive templates

Litmus Responsive Email Templates (7 templates)

Litmus has released a selection of seven responsive email templates with ready-made designs. They come with source PSD files:

Green Village HTML Templates

This is a minimalistic block-modular HTML letter template for mailing, which is suitable for various purposes. The downloadable package includes both the original PSD file and the HTML code:

Responsive Email Template by Email on Acid

This block-modular template offers three design options that display depending on the screen width. By default, it supports 1-3 columns. It uses media queries, so it converts to a single-column layout on mobile devices:

Basic Responsive Email Template

Simple Responsive HTML Email

Simple block-modular adaptive HTML letter template for email newsletter uses media queries and floating width to ensure maximum compatibility:

Responsive & Flat Newsletter Template

Responsive Email Template

Email Templates with a Clean Structure

Responsive Email Blueprints from MailChimp (6 templates)

MailChimp has released a selection of six responsive ready-made HTML email templates called Email Blueprints. They include some elements of Mailchimp's specific template language, but can be easily removed if you are not a MailChimp user:

Ink – A Responsive Email Framework (4 templates)

It's adaptive Email framework from ZURB, which includes a 12-column grid and simple UI elements for quickly designing emails:

Antwort Responsive Email Layout Templates (2 templates)

Antwort offers reliable adaptive HTML email templates with extensive documentation and adjustable width depending on screen sizes. Templates work great in mobile clients, as well as in all major desktop clients and Outlook (2000+):

Salted, A Responsive Email Template

The template is based on the code used by Litmus for its own newsletters. Offers a simple framework for building responsive emails created in HTML:

A Table-Based (but Responsive) Email Template

This one is beautiful HTML letter template was developed based on MailChimp's Email Blueprints and Sean Powell's Email Boilerplate. This is a responsive tabular email template that already includes Mailchimp merge tags ( they can be removed if they are not needed):

Respmail Responsive Email Template

Improved version of MailChimps Email Blueprints with more options, redefined structure and a number of fixes for Outlook, Yahoo, Hotmail, Gmail... This template has been tested and thoroughly analyzed for compatibility. It's also incredibly easy to set up:

rwdemail

Designed based on ZURB's Ink templates. This is a project that allows you to automate everything from SASS precompilation, CSS inlining, CSS/HTML, image minification, to S3 image hosting and Litmus testing. Using INK templates and their CSS samples, you can create HTML email templates any level of difficulty.

Future-Proof Responsive Email Template Without Media Queries

What if you could create responsive email templates even in environments with poor CSS support? You will find the template here:

Other Resources for Creating Email Templates

• Responsive Email Patterns - a selection of templates and modules for adaptive emails;
• Cerberus - templates for responsive emails;
• Really Good Emails - the best designs for HTML email templates;
• Responsive Email Resources - a selection of tools for creating responsive email templates.

Translation of the article " 30 Free Responsive Email and Newsletter Templates» was prepared by the friendly project team

By using business correspondence not only coordination of business activities occurs, but also the collection of necessary information for a given organization, which will be in demand during various reporting audits. Therefore, first of all, the tasks of administrative employees include the correct maintenance of business documentation, for which various internal instructions and forms are developed. The advantage of a standard form is the fact that a person fills it out automatically, thereby saving his and the company’s time.

Business correspondence should contain:

Reliable and complete information;
- brief summary due to the lack of narration;
- neutral tone of address, but in a friendly manner;
- a logical chain, and not an emotional assessment of the stated facts.

How to write a business letter?

The most important thing is to decide what type of business letter is suitable for a given situation. There are several types of it:

Reminder;
- confirmation;
- refusal;
- covering letter;
- invitation;
- warranty;
- informational;
- letter of notification and order.

As a rule, business letters that contain a request, proposal, appeal, request or demand require a response.

Rules for writing a business letter.

The tone of a business letter carries a very important emotional load, since veiled disrespect will still appear despite impeccable communication techniques. You should be especially careful when writing a business letter containing a refusal. In this case, you should not state the refusal at the very beginning of the letter. In the first part of the message you should provide convincing arguments in favor of your point of view; for this you can use formulas such as

- “Unfortunately, we cannot satisfy your request”;
- “We are deeply sorry, but it is not possible to satisfy your request,” etc.

When refusing, it is important to remember that our task is to refuse, but not to lose a customer, partner, etc.

So, the basic rules for writing a business letter:

To correctly understand the essence of the letter, it is necessary to repeat the request addressed to the addressee several times in the text;
- in the refusal letter it is important to indicate the reasons why this request cannot be satisfied;
- rejecting an offer is a refusal formula.

Language of business correspondence.

It is important that the reader of business correspondence grasps only its essence, and not the language in which it is written. It is in this condition that lies the mastery of the rules of writing a business letter, which is developed over many years of experience.

It should be remembered that in a business letter:

It is necessary to use simple words without impoverishing the content;
- use verbs more often rather than adjectives - this will make the text of the letter dynamic;
- stay close to the meaning of the address, without going into details and reasoning;
- do not use long sentences, as they distract the reader’s attention;
- the transition between phrases should be logical and invisible;
- use as few pronouns as possible.

A business letter is distinguished by literacy and style.

Preparation of business correspondence.

When writing a business letter, you should remember that the top part (1/4 of the A4 sheet) should remain free for the letterhead. Also in the upper corner of the letter the outgoing number and date are indicated, which are recorded in a special journal of outgoing mail.

In the lower left corner the position, surname and signature of the manager are indicated, and at the very end of the sheet the surname of the executor of the business letter is indicated with his telephone number for additional information.

Thus, a business letter consists of three parts: the essence of the request, its rationale and supporting information.

When replying to a letter, you should refer to the last letter of the given addressee in the first part of the content. If there is foreign correspondence, then for better clarity it is necessary to attach a booklet to the letter, the link to which will be indicated in this letter. It is very important to end such a letter with gratitude for your cooperation and the phrase “Sincerely yours (name) ...”

According to the UK's Direct Marketing Association, every £1 spent on email marketing in 2015 generated £38 in return. Want to achieve the same results, but don't know how to write a letter to a client?Then use the bestsample letters to clients,which we have collected for you in this review.

How to write a letter to a client correctly

You think about your customers all the time, but it's not mutual. To capture their attention and get ahead of your competitors, you need to regularly remind yourself. Emails do this very well. According to the authors of the Pipedrive blog, there are several tricks that can work in your favor:

1. Patience and more patience. Lead your potential buyer toward a deal gradually by regularly sending him .
2. Agree on strategy in sending letters to clients with the marketing department, so as not to be too intrusive and not to clog the client’s mailbox with repeated information.
3. Use a CRM system. It will simplify the technical side of communication with clients and speed up work with mail.

A CRM system is a convenient program that helps keep records of clients and transactions, records all calls, and also helps to conveniently organize correspondence with the client. For example, the program integrates with the mail service (you can connect an unlimited number of mailboxes) and allows you to save the correspondence history directly in the counterparty’s card. If a new client has written to you, you can create a deal card directly from the incoming letter.

And now the most interesting thing: to send a letter to a client from CRM, you don’t even have to type text. Using the document designer, you can create a set of letters for all occasions and send them to clients in two clicks. SalesapCRM will insert the client’s name and other data into the email. Want to know more? Then press .

Letters to clients: examples and ready-made samples

We have compiled a selectionbusiness letters to clients,which you can take as a sample. All you have to do is add details to them.

1. Are you writing to a potential client for the first time? Send this short message:

Letter subject: Perhaps you are our new client

Hello, [Name].

We [brief information about the company].

If this interests you, I am ready to discuss the possibility of cooperation. Let us know what time would be convenient for you to call.

[Signature]

2. Tell your potential client about your successful experience of cooperation with his competitors:

Letter subject: Keep up with your competitors

Hello, [Name].

We work successfully with [competitor of X and Y] V [field of activity] already [so much time] and together we achieved good results. You can find detailed information about them here [link to case/review].

We will be glad if you join us.

[Signature]

3. If you received contacts of potential clients at a business event, send themoffer lettersuchsample:

Letter subject: More about our company

Hello, [Name].

I hope you liked it too [event], and would like to thank you for your interest in [Company name].

I am attaching more detailed information about our company. I will be happy to discuss any questions you may have over the phone.

[Signature]

Reminder letters

4. Some time after sending letters to clients offering services or additional information remind about yourself:

Letter subject: Is there something you want to discuss?

Hello, [Name].

I hope that you had the opportunity to read my previous letter and become more familiar with [additional information].

Do you have any questions or thoughts about my proposal? I will be happy to discuss them over the phone or in person. When will you have time for this?

[Signature]

5. If you can show the effectiveness of your proposal with numbers, then share them in letters to company clients. Facts convince better.

Letter subject: A few facts you might not know about [Company name]

Hello, [Name].

I recently sent you a letter about [Company name], and I think we could be useful [your company].

Our clients are seeing growth [specify indicators] when used [name of product and service]. We also offer [tell us about promotions] And [mention other great deals].

If you would like to know more details, please let us know and we will arrange negotiations by phone or in person.

I'm looking forward to your answer.

[Signature]

6. Offer customers a trial period or free samples. Buyers are more willing to make a deal if they test the product first.

Letter subject: Gift for your company

Hello, [Name].

A few days ago I sent you information about [the product's name] and now I propose to try it in action.

I have created/attached some guest logins/free samples/vouchers that can be used to access/receive [product or service]. Share them with your colleagues. It would be interesting to hear their opinion.

I will be happy to discuss everything in more detail over the phone or in person. I'm sure we can really be useful to you in [field of activity].

[Signature]

7. If you are not sure that you are corresponding with an employee authorized to negotiate, ask him to help reach the decision-maker:

Letter subject: I hope you can direct me to the right person

Hello, [Name].

A few days ago I sent you a letter about [company or product] and now I doubt that I came to the right address.

Is it you who makes decisions on the issue that interests me? If not, could you help me contact the right person at your company?

Waiting for your reply.

8. Use this text of the letter to the client if, after meeting with him, you want to inquire about his future plans:

Letter subject: Your plans

Hello, [Name].

Thank you for your time. Now I would like to know how you see further discussion of our issue.

If you are still interested, please inform us of your plans.

Waiting for your reply.

[Signature]

9. After meeting with the client, remind him of the following stages of negotiations:

Letter subject: Action plan for the near future

Hello, [Name].

Thank you for taking the time - today's meeting was very productive. Let me briefly remind you what we will do next:

[Date of]: I will send you [contract/full set of documents].

[Date of]: You will pass on your comments and wishes to me.

[Date of]: We will make all final changes and sign the agreement.

If you need to discuss anything before this date, please let me know.

10. Composesuchletter to client, if during the meeting he wanted to receive additional information:

Letter subject: Information on your request

Hello, [Name].

We were glad to meet personally with representatives of your organization. I promised to send you additional information about [question]- they are in the attached file.

Ready to answer any questions. Feel free to call me at [number] anytime or write to this address.

[Signature]

If the client does not contact

11. If the client does not answer the phone call , use the followingletter writing sample:

Letter subject: Couldn't contact you

Hello, [Name].

I wanted to discuss with you [question], but you are probably busy. Please call me back at [number] or let me know when it’s convenient for you so that I can call.

[Signature]

12. Didn’t get through to the client and left him a voice message? Complete it with the following letter:

Letter subject: Didn't get through to you

Hello, [Name].

I recently called you to discuss [question].

[Signature]

13. If a customer persists in not responding across all channels, they may have a lot on their plate. Use this template - even a very busy person can find a couple of seconds to answer:

Letter subject: Short answer required

Hello, [Name].

Unfortunately, I can’t contact you in any way. I assume that you are very busy or are no longer interested in our services.

Please indicate the appropriate answer in your response:

1. Please leave me alone!
2. Too busy, write to me again in a month please.
3. I will contact you myself.

[Signature]

14. If you want to unobtrusively remind about yourself, share with the client information that will be useful to him:

Letter subject: Useful information for your business

15. If the client delays payment, remind him of this:

Letter subject: Delay of payment

Hello, [Name].

[Date of] I sent you an invoice by email. Payment has not yet been received, so please inquire if your finance department has received our invoice? If necessary, I will resend it. I expect payment from you within a week.

Thank you for your help.

[Signature]

These templates will save you time to actually communicate with clients. And to achieve greater effect, automate the creation and distribution of templates via . right now - it's free and only takes a couple of minutes.

In principle, questions about how and by what means can be created and sent should not arise. However, not everyone is ready to immediately begin this task when it comes to official letters, especially when the author of the letter expects to receive a response. I’ll tell you a little secret of business correspondence: the stricter the character and style of the letter, the greater the chance of a response from the recipient. In this lesson, I will provide several sample emails that should help users decide on their own style and subsequently compose messages in the most competent way.

First, we need to decide what nature the letter we are creating will be. I divide all outgoing emails into three main types:

• Business offer
• Business inquiry
• Friendly address

Accordingly, for all three types I have templates, both in the form of simple text files and in the form of templates tailored for specific email programs. Let's move on to each of them in order.

Business offer

Hello (Good afternoon), [name of the person being addressed]!

It is advisable to indicate the name in any letter when communicating, because a personal address puts a person in a friendly mood. However, if you still can’t find out the name, a template greeting will suffice.

Let me introduce to your attention a new service (new product) from our company [company name].

Let me offer cooperation in the field of [name of field of activity].

Next, briefly describe the advantages of your proposal in terms of price or some quality characteristics. The main thing is not to overdo it. Megabytes of text, and even supplemented with bright, meaningless pictures, only scare people away. If the recipient of the letter is interested in your offer from the first lines, he will definitely contact you for additional information.

If you're serious about getting the right people to contact you the first time you contact them, then it makes sense to think about reach beyond just email. It would be a good idea to create accounts in services such as ICQ andSkype. Sometimes it is much easier for a person to contact you by regular phone, if, of course, you thoughtfully left the number in your signature.

Why do you need to duplicate your own e-mail address in the signature, you ask, if it is automatically forwarded by the mail server. The rule here is that excessive information in business correspondence is never unnecessary. Let’s imagine a situation where your letter is received by a person who is potentially not interested in the offer, or is simply not competent to respond to it correctly. It forwards the received message to another user, but for some reason, information about the true sender is lost from the automatically added data, which makes it difficult to contact you. However, it will always be enough to look at the signature to determine the author of the letter and his necessary contacts.

Business inquiry

Hello (Good afternoon)!

Or, if the addressee's name is known, then (Dear, [Name, Patronymic])!

Please provide information about the product (service) [name of product/service] with a description of the full characteristics and competitive qualities.

Based on the Federal Law of the Russian Federation [number and date of the document], I ask you to provide information [describe the data necessary to obtain].

You can also contact the management of a particular service on the Internet if your rights are violated.

In connection with the violation of clause [clause number in the user agreement] of the user agreement, namely: “[quote the full text of the said clause]”, I ask you to conduct an investigation and take appropriate sanctions against the guilty [responsible (if we are talking about service employees)] person [site (site name)]. Please report the results of the inspection and the sanctions imposed to [your own email address].

Friendly address

Greetings (Good day) (Hello), [person's name]!

When you first contact us in a friendly manner, a good indicator will be the completeness of your text message. A correctly written, voluminous text will indicate your high interest in contacting the right person and will arouse a desire for a response. Don't forget to open up the conversation with a few initial questions.

Example email

16Apr

Hello! In this article we will talk about business letters.

Today you will learn:

1. Why business correspondence has not lost its relevance;
2. What types of business letters are there and how they are formatted;
3. How to write a business letter correctly.

Now outside our windows is the time of high technology and the Internet. But business correspondence has not lost its importance and relevance, it has simply moved to other media. Let's talk today about why it is important to be able to compose and format business letters.

Why do you need business correspondence?

First of all, this is an opportunity to exchange opinions, suggestions and thoughts with employees or business partners. With the help of correspondence, they state complaints, requests, and clarify misunderstandings between companies.

Business correspondence is one of the types of official correspondence.

Differences between business letters and others

The main differences are as follows:

• Stylistics of presentation;
• Vocabulary that does not allow clear expression of emotions;
• Done on the official letterhead of the company;
• The font is not too small, but not large either, and is the same throughout the text;
• Rarely occupy more than 1 page;
• Presence of strict official chain of command.

Types of business letters

All business letters can be divided into several groups. We will dwell on each in more detail and give a brief description.

Letters that do not need to be answered.

• Letter of guarantee;
• Accompanying;
• Informational;
• Warning letter;
• Reminder letter.

Letters that require a response.

• Appeal;
• Offer;
• Request;
• Requirement;
• Petition.

Non-commercial letters.

• Invitation letter;
• Letters expressing condolences;
• Letters expressing gratitude;
• Letters informing about something;
• Letters containing recommendations;
• Letters of guarantee;
• Letters confirming that the goods have been received, the service has been provided, and so on;
• Letters of congratulations on various occasions;
• Letter of request;
• Letters of instructions;
• Covering letters.

Commercial letters.

They are usually used before entering into an agreement, as well as during the validity of the contract.

These include:

• Letters responding to inquiries;
• Direct request;
• – a letter in which it is proposed to make a transaction or conclude an agreement;
• Claim;
• Reminder;
• A letter containing a warning about the termination of agreements or the need to fulfill obligations, etc.

If we talk about classification by structure, there are 2 types of business letters:

• Containing the author's text and written in free form;
• Compiled according to a strict pattern.

By addressee.

• Circular – a letter that is sent to several addressees;
• Regular – sent to one recipient on behalf of one person;
• Collective – sent to one recipient, but from several persons.

Letters are also divided according to the form in which they were sent:

• Sent as a fax message;
• Sent by email;
• Those sent in regular envelopes.

There are types of letters that, for ethical reasons, should be handwritten rather than typed. This applies to condolences and congratulations.

Secrets of proper design

The text of the letter is divided into introductory, main and final parts. They are logically connected to each other. The introductory part includes the circumstances that led to the creation of the letter, and the main part represents the content itself. The final part summarizes the results, which express the request, refusal, etc.

In general, business correspondence with all responsibility can be called an art, because it is necessary to learn how to conduct it correctly, in compliance with all requirements. After all, most often we only think about the information being presented clearly, and we forget about the fact that the letter can be considered the face of the company.

Stylistics.

Each letter is kept in a strict business style, using means of speech characteristic of official documents.

Requirements for presentation of information.

All information contained in the letter is presented as follows:

• Addressed, intended for a specific person;
• All information must be current as of the date of writing;
• Reliable;
• Impartially;
• Reasoned;
• As completely as possible, so that a decision can be made based on it.

Form.

First of all, the letter is drawn up on letterhead that is proprietary to the company.

• To write a business letter, A4 size sheets are used;
• The left margin of the form must be at least 3 cm, since after some time they will be sent to the file;
• The name of the company, its legal and actual address, and email address are indicated;
• It is better to use the standard Times New Roman font, size 12. It is the most optimal and is easy to read;
• It is allowed to draw up business letters without using a letterhead, but then you still need to provide the information from the form.

If the letter concerns large transactions related to finance or confidential information of another nature, it is not recommended to send such letters by fax or electronically. It’s better the old fashioned way, in a regular paper envelope.

Numbering.

If the letter consists of several pages, then they are numbered starting from the second. The numbers are marked at the top in the middle in Arabic numerals. There are no dots next to the number.

Division into parts.

This means dividing the letter into paragraphs. The text should not flow in a continuous stream, otherwise it simply will not be perceived. Thanks to the division into paragraphs, you can see where one thought ends and another begins.

Availability of fixes.

It is not advisable to allow corrections, typos, or erasures. The letter must be written correctly, and the text must be printed at intervals of 1.5 - 2.

Details used.

We will indicate only the main ones, since we already briefly talked about them a little earlier:

• If the enterprise is state-owned, the Coat of Arms of the Russian Federation is used. It is located in the middle of the official form;
• Full company name;
• Fax and telephone numbers;
• Bank account number;
• Addressee – and the name of the recipient company is used in the nominative case; to indicate the position and surname of the recipient, use the dative case;
• If the recipient has an academic degree or title, indicate it before the person’s last name;
• Any details are written on a new line and with a capital letter.

Business letter after a meeting

You held a business meeting, there was some prospect for. We will discuss further how to reflect this in a letter.

1. First of all, at the beginning of the letter, refer to the date and time of your communication with your potential partner, even if a couple of days have passed since the meeting.
2. Avoid mistakes or overly complex phrases: keep the letter short and clear, but in such a way that the recipient will want to read it.
3. Mention what the conversation was about. Eg: " We discussed how much a Venetian-style vase would cost.”
4. Make sure that the recipient of the letter expresses his/her opinion on the topic of the meeting.
5. Indicate a time when you can communicate by phone or meet in person.
6. Let the recipient know that you are looking forward to working with him: “ I look forward to future business relationships with you«.
7. End your letter with the following or similar phrase: “ Best wishes to you...».

Electronic business letters

It is impossible to ignore the requirements for their execution, since now more and more letters are issued in electronic form rather than in paper form. After all, it’s the 21st century.

Preparing an electronic business letter is not difficult; the formatting requirements are identical to traditional letters. The only thing is that such a letter should always have a title (or subject line) so that it simply does not get lost in the flow of documentation.

In addition, when such a letter is answered, it is better not to change the subject of the letter, so you will quickly understand what is being said if you receive a lot of emails.

Also, you should not use state-of-the-art software when creating attachments to such letters; it is far from a fact that your recipient has the same. If it is not there, the letter simply will not open.

Don't use emoticons when writing a business letter electronically. Technology is great, but keep it business-like when writing.

What is the deadline for replying to a letter?

If the letter is classified as requiring a response, then when to respond depends on the information contained in the letter:

• If you receive a request, please confirm that it was received within the next three days of receipt. And the final answer can be given within a month;
• If we are talking about condolences, it can be sent within ten days after the sad event happened;
• It is permissible to send congratulations within 8 days from the moment you learned about the special date;
• If we talk about the general rules of good manners, then it is better to respond to letters within seven days.

How to write a business letter: in simple language about complex things

Distinguish between a business letter and personal correspondence. We have already talked more than once today about what these differences are, we should not forget about them. Now let’s look at writing a letter step by step.

Stage 1. We indicate the addressee.

In the upper right corner of the form we write the surname, initials and position of the person to whom we are addressing the letter. If the addressee is an organization, indicate its legal address.

Stage 2.

Appeal.

We place it in the middle of the form. It is carried out in a respectful manner, without abbreviations or erasures.: Example Dear (name, patronymic)!

Also, the addressee can be addressed by indicating his position. But when you address a person by name, it reduces psychological stress and indicates that the business relationship is stable and established.

Stage 3.

Statement of purpose.

Explain the purpose of the letter, its essence and main ideas. This part is the main one. Write about what you want to say, what is the reason for your appeal. But do not forget about the official and neutral style.

Stage 4.

Simply put, the one who receives the letter must see that they not only want something from him, but also understand how this can be accomplished.

How to end a business letter

A business letter must be written perfectly. If writing rules are not followed, it can negatively affect the company's reputation as a whole. Therefore, we now propose to dwell in more detail on the design of the final part of a business letter.

At the end of the letter, summarize everything that was discussed earlier. But you shouldn’t stretch your conclusions into 10 sentences; after all, brevity and conciseness are valued in business letters. It's better to limit yourself to simple phrases.

We will base the ending on 2 indicators: it should be as polite and correct as possible. There are different options for how to build it.

Here are some examples:

• Thank you for your attention or help: Thank you! (Let me thank you...);
• Express your hopes for the future: We hope for mutually beneficial cooperation (We hope to receive an answer in the near future...);
• You can construct a phrase to assure the addressee of something: We would be glad to cooperate with you;
• Make a request: We ask you to report the results;
• Apologize for any inconvenience caused: I apologize for the unexpected delay in payment for the material.

How to say goodbye to the recipient.

Despite the fact that the correspondence is official, you can say goodbye in different ways.

Here are a few options:

• With respect to you...;
• With wishes of success...;
• Best wishes…

We sign correctly.

When signing the letter, indicate your position, first and last name. If you doubt the appropriateness of a phrase like: “ Yours sincerely" - just don't use it.

You can indicate your contacts, additional phone number or email address in the signature, so you demonstrate to the recipient that you are ready to communicate and cooperate with him.

In the next part of our article I would like to talk about business letters in English.

Business letters in English

There is no regulated form for composing such letters. Everything will depend on the purpose of the letter and who its addressee is. Here are some brief recommendations for drafting.

Date of writing.

If we are writing in the USA, then when indicating the date we put the month first, then the day and only then the year. If to the UK, the date is entered as in the Russian Federation. In this case, write the month in letters to avoid confusion.

Recipient details.

• If you write to a man, contact him like this: Mr (insert last name);
• If a woman who is married: Mrs (insert last name);
• To an unmarried lady: Miss (indicate last name);
• If you don't know the lady's status: Ms (insert last name).

Specifying the address.

The order is the opposite of that accepted in the Russian Federation: office, house number, street name, zip code, state name (if writing in the USA), county name and country name (if writing in the UK).

How to contact the recipient.

Standard calls:

• Dear Madam;
• Dear Sir;
• Dear Sir or Madam;
• Dear Mrs;
• Dear.

After the address we put a comma (if writing to the UK) or a colon (if writing to the USA). It is not customary to put an exclamation mark.

Subject.

Be sure to indicate the subject of the letter, just like in the Russian Federation.

Main text.

Divide it into paragraphs. Or write each sentence on a new line.

How to say goodbye.

For example, like this: “ Thanking you for assistance, we remain Yours truly"– Thank you, my devoted one..., although it could be less formal.

Signature registration.

We put our signature under the farewell paragraph, indicate our first and last name, company name and position.

Design of applications.

If you are enclosing any documents, please indicate this at the end of the letter: “ Enc.” and list applications.

What to write with a capital letter.

• Last names and initials;
• Company names;
• Names of cities, states, etc.;
• Any words that indicate the position held;
• The first words in farewell;
• Opening addresses.

Before we end the conversation, here are some examples of business letters in Russian and English.

Samples of business letters in Russian and English

Conclusion

To summarize, I would like to say that a business letter is a tool for communication in any field of activity. If it is written correctly, it will definitely present your company in a positive light.

On the other hand, a letter written sloppily and with errors can completely destroy the most promising business. Write letters correctly, and we tried to tell you how to do it.