Quite often there is a need to send any cargo from one settlement to another. There are many shipping options. A small parcel can be sent by courier service or through a transport company. For large cargo, you can hire transport or also use the services of a transport company. In this article we will tell you how to send cargo transport company Business Lines.

There are two options for sending cargo through Business Lines: sending cargo from the address and sending cargo from the terminal. In the first case, the cargo will be picked up from the address you specified; in the second case, the cargo must be delivered to the nearest terminal of the transport company yourself. You can find the addresses of the terminals on the Business Lines website.
Let's consider the algorithm for sending cargo from a transport terminal, since this method is the least expensive. To save time, we recommend that you place a pre-order for transportation.
1. Go to the transport company’s website
2. Select the item “Send cargo from the terminal”

3. We are looking for the Business Lines terminal closest to you
4. Fill out the order calculation form
4.1. We indicate the dimensions (you can choose three units of measurement: m, cm or mm), weight in kg and cargo volume in m3 (cargo volume will be calculated automatically after specifying the dimensions)

4.2. We indicate the nature of the cargo, hazard class (if necessary) and declared value. The declared value is the price of the cargo, which is taken into account in the insurance. The transport company will compensate you if something happens to the cargo.

4.3. We indicate the point of departure, the point of delivery and the date of delivery of the goods

4.4. Choose additional services if necessary
5. After filling out the order calculation form, you will enter the estimated cost of transporting the goods.

6. Next, indicate the details of the sender and the details of the recipient of the goods, select the payer and form of payment.
7. After all operations are completed, all you have to do is print out the delivery request, attach the necessary documents and hand over the cargo to the transport company.

Pickup is carried out from our office from Monday to Friday from 10.00 to 18.00 after confirming the availability of goods by phone. On weekends (Sat, Sun, public holidays) our office is closed.

Our address: m. Voykovskaya, 4th Voykovsky proezd, building 10

Our office has samples of all products presented in the online store. If you cannot choose a model of a hand expander or an arm exercise machine, come to us. With us you can try and, if desired, purchase any exercise equipment.

In the office, payment is made in cash and plastic cards, and you can also pay for your purchase in advance in the online store using any of 30+ payment options (through the IntellectMoney system).

Courier delivery in Moscow

Delivery within Moscow is carried out from Monday to Saturday from 11.00 to 21.00. If there is free delivery time in the schedule, we deliver orders on the day of placement or the next business day. For delivery on Saturday, orders must be placed by 4:00 pm on Friday.

The cost of delivery in Moscow within the Moscow Ring Road is 300 rubles.

Delivery is carried out only after confirmation order by the manager of the online store and specify a time convenient for you. To save time, please indicate an additional phone number when placing an order in the notes.

You can pay for your order and delivery in advance on our website through the IntellectMoney system using one of 30+ methods, or in cash to the courier.

Delivery by Russian Post

Orders weighing up to 2.5 kg are sent by Russian Post using first class mail, over 2.5 kg - only by regular mail.

Estimated delivery time for first class items is 3-7 days.

The estimated delivery time for regular shipments is 5-14 days.

The cost of shipping by Russian Post will be calculated automatically when placing an order through the online store cart and depends on the weight and payment option.

After placing an order for delivery in Russia, the store manager must contact you and confirm the availability of the goods.

Attention! We do not ship orders without your confirmation by phone or email. Please indicate the correct phone number, and if possible an additional one.

After confirming the order, it is prepared for shipment and taken to the post office. 1-2 days after dispatch, we collect the documents from the post office and send tracking numbers by email that you provided when placing your order.

Using the tracking number, you can find out the location of your shipment through the Russian Post website, and the status of the shipment will also be sent to your email and by SMS.

Delivery by mail is carried out both after 100% payment of the order, and by cash on delivery.

You can pay for your order online using one of 30+ payment options (via the IntellectMoney system) on our website or in any bank to our current account.

What is cash on delivery?

C.O.D is a special service of Russian Post. When sending by cash on delivery, you do not need to make an advance payment; you pay the cost of the order and shipping only when you receive the order by mail.

Attention! Russian Post charges 3-5% (depending on the region) of the cash on delivery amount for this service. Those. upon receipt, you pay the cost of the goods + shipping costs + 3-5% for cash on delivery.

Delivery of TC "Business Lines"

We deliver orders from TC “Business Lines”. Shipping to TC “Business Lines” is possible only after 100% payment

The cost of delivery to TC “Business Lines” depends on the city and averages 350 rubles. (to the terminal). Delivery is paid upon receipt of the order. Delivery time 1-4 days (for the European part of Russia, for Siberia and Far East- 5-9 days).

Delivery is carried out to the terminal of the Business Lines shopping center in your city. The addresses of the terminals can be found on the website of the Business Lines shopping center. After the cargo arrives in your city, you can order courier delivery to your home or office.

Payment methods

Cash

You can pay for your order in cash upon receipt at the office or to the courier upon delivery.

IntellectMoney (plastic cards, electronic money and other methods)

We accept payments through IntellectMoney. This is a universal system for accepting payments on the Internet. When transferring money through it, you have access to more than 30 payment methods: plastic cards, payment from balance cell phone, electronic money, Russian Post, terminal networks, cellular communication stores.

To pay via IntellectMoney on the ordering page, simply select the payment method “IntellectMoney (cards, e-money)” from the drop-down list.

You will be taken to the page payment system where you will be offered different ways payment:

1. By bank card

Enter your card details and transfer payment as in any other online store. Payment is immediate and without commission.

Payment can be made not only with Visa and MasterCard, but also with Visa Electron and Maestro, even if they do not have the CVV/CVC code (3 digits on back side card) or the name of the holder.

2. Via terminal

When you select this payment option, the system will generate an invoice with a unique number. Print it out or write it down.

Find the IntellectMoney button in the menu of the terminal or ATM (most often located in the categories “Electronic money”, “Payment systems” or “Electronic commerce”).

Enter the account number that the system generated for you and deposit money. Please keep the receipt until the money is credited to your account.

IntellectMoney commission is 0% (terminal commission is possible). Enrollment cash is done instantly.

3. In communication shops

Payment of the bill can be made in the Svyaznoy and Euroset communication stores at the cash desks.

Ask the cashier to accept payment in favor of IntellectMoney. The cashier must find the appropriate recipient in his operating program.

Tell the cashier the invoice number you need to pay and the payment amount.

Give the cashier the money and keep the payment receipt until the funds are credited to IntellectMoney.

Funds are credited instantly and without commission.

Go to the page for making payments using details in the Yandex.Money system (will open on a new page). Some form fields are already filled in with the details of the IntellectMoney system.

Indicate your last name, first name and report, as well as your city and residential address in the form that appears.

Enter or check the payment amount and click “Pay”. Log in to Yandex.Money if you are not already logged in. Confirm payment.

IntellectMoney commission is 0% (Yandex.Money commission is possible). Funds are credited within 5 business days.

Detailed information about payment methods is available in the IntellectMoney system. If during the payment process you decide to change your payment method, simply click on the link at the bottom of the page:

IMPORTANT!!! When paying for your order online, check with the manager in advance for product availability!

If for any reason you want to return the transferred funds, then the money transferred from your bank card will be returned to it in full. With another payment method (with mobile phone, through a terminal or electronic money), the funds will be transferred to your account in the IntellectMoney system (it is created automatically). From this account you can withdraw money in a way convenient for you or pay for other purchases on the Internet, as with a regular e-wallet.

Payment to bank account

On the checkout page, select “Payment to bank account” from the drop-down list:

The receipt can be paid at any bank branch, for example, Sberbank of Russia. Money is credited within 3 business days.

Date of publication: 02/16/2018

Cash on delivery is a form of cash settlement between the buyer and the seller, when payment for the goods is made at the time of direct receipt by the buyer. In addition to the two main participants, the transaction involves a third party who must deliver the goods, accept money for it and transfer it to the seller.

This type of settlement between buyer and seller is very popular when sending parcels by Russian Post. By choosing this payment method, the buyer tries to insure himself against scammers who take an advance payment and do not fulfill their part of the deal.

But it is worth noting that cash on delivery is not a guarantee that the buyer will actually receive the product he ordered. After all, payment for a parcel, according to postal rules, is made before it is handed over to the recipient. That is, the buyer sees a box with certain contents, pays for it, and only then has the right to open it. There is a way out of this situation -

There are certain risks for sellers when sending goods by cash on delivery. The recipient may not pick up the item addressed to him, if only because he “changed his mind.” In this case, the cargo will be returned to the sender. But the seller will lose both his money for paying for postal services or a transport company, and time to sell this product to another person.

Is it possible to send cash on delivery by a transport company?
No. At least, I personally have not found a single transport company that provides cash on delivery service to individuals. All large shopping centers that work with cash on delivery provide such services only to legal entities and individual entrepreneurs or on the basis of a concluded agreement.

Terms of the “cash on delivery” service from transport companies

Below are just some of the conditions for cash on delivery. All data is taken from official websites. On most TC sites the information is blurry. Only on the PEC website there is a normal agreement for the provision of the “cash on delivery” service.

"PEC".

• The service is available only to legal entities and individual entrepreneurs.
• A service fee is charged from the sender of the cargo in the amount of 1.5% of the payment amount received in cash, and 3% of the payment amount received through non-cash payments (payment by bank card).
• The recipient cannot check the cargo until it is paid for.

Cash on delivery (NRG-Cash service) from a transport company "Energy".

• The service is activated based on current agreement With legal entity or conclusions agency agreement for the provision of the NRG-Cash service.
• The commission for the service is 2.5% of the declared cost of the goods, but not less than 500 rubles. Both the sender and the recipient of the goods can pay.
• The amount of cash on delivery, within no more than 10 working days, is transferred to the sender using bank details

Cash on delivery (E-KIT service) from a transport company "WHALE".

• The commission for transferring funds to the online store’s bank account is 2.5% of the order value.
• Withdrawal of funds to the online store upon delivery by cash on delivery is carried out every 10 days, regardless of the amount.
• Product storage is free for 5 days.

Cash on delivery from the transport company "SDEK".

• The service is provided on the basis of a special agreement of the online store.

Cash on delivery from the transport company "DPD".

• The service is available for online stores.
• Commission from 2%, minimum 40 rubles.

Transport companies organize the delivery of various goods from the sender to the recipient. But not everyone knows that they can be used to send even small-sized parcels.

Large transport companies have their terminals in many Russian cities. Therefore, before sending the goods, you must first find out whether there is a branch of the company at the point of departure and in the place where the parcel is sent. Many companies offer delivery not to the terminal, but to the recipient's address, but this costs more.

Sending parcels by Business Lines

One of the most famous companies in the cargo transportation market is Business Lines LLC. It has existed since 2001, has an extensive vehicle fleet and more than a hundred branches in Russia, Kazakhstan, Belarus, and Kyrgyzstan. In addition to large shipments, the company also delivers small-sized cargo and documents with the following parameters:

• weight – up to 5 kg;
• size in one of three dimensions – up to 0.4 m;
• the sum of three dimensions is not more than 1.1 m.

Transportation is possible between all cities in which the company has branches. The cost of sending a parcel by a transport company includes delivery from the sender's address to the recipient's address (this is only possible within the city). A person can deliver the parcel to the terminal independently, but the price of the service will not change.

To send cargo, you need to fill out an order form on the website or at a company branch. Then a receiving invoice is issued, which is the main forwarding document. If the sender or addressee is an individual, then not only the first name, last name and patronymic, but also passport data are indicated. The invoice number must be provided to the recipient, and you can also use it to track the parcel on the Business Lines website.

When the value of the cargo is declared, it will be necessarily insured, but you can refuse cargo insurance at your own risk.

The cost of transportation is calculated after determining the parameters of the parcel at the terminal. Payment can be made in cash or by bank transfer.

Business lines provide the possibility of air transportation of goods, as well as delivery by several modes of transport. For transportation on non-standard routes, individual logistics schemes.

Please note that sending a parcel by the transport company Business Lines is possible if its contents are accepted for transportation. Some goods are prohibited for transportation, for example: perishable foods, live plants, animals, cash, alcohol, hazardous chemicals, weapons, and so on. For air travel there is an additional list of restrictions.

Thus, using the example of Delovye Linii LLC, the basic principles of delivery of small-sized cargo by transport companies are shown.

You can pay for the services of a transport company in several ways:

• Cashless remittance to the organization's account or in a bank terminal;
• Cash payment. Calculation online on the website, in your personal account or using a special program on your smartphone.

In this article, we will consider all the methods separately and highlight important nuances.

What payment methods are available to customers?

Transferring money to an organization's account through a bank

“Business lines” create an invoice for the client to make a payment. Order this document You can do it yourself, on the official website of the cargo carrier or in the personal account, specifically in the “Dispatch Log” section.

When transferring, the money arrives at the organization’s account within 3 business days. If the money has not been received, but the cargo has already arrived, upon receipt it is necessary to have a payment document with a bank mark.
When ordering delivery to the consignee's door, you must show in advance payment document manager or send it to email address [email protected]

Cash method

You can pay for cargo transportation by depositing cash. Payment is available at any representative office when the client sends or receives a parcel, and if the service of calling a courier is ordered.
In the second case, only the consignee can pay the invoice, because the final price for the service is determined by measuring the dimensions of the parcel at the company’s warehouse.

Online payment

You can pay online in your personal account, or in the service when checking the location of the parcel, on the official page of the cargo carrier, in the “Tools” section. You can pay for services using bank cards: Visa, MasterCard, Maestro and Mir.

Cashless payment via terminal

You can pay the required amount for services by cashless payment at any company terminal, except for devices located in the Crimea. Terminals accept the following categories bank cards: Visa, MasterCard, Maestro and MIR, MasterCard Electronic, PRO100.

Making an advance payment

You can make an advance payment either in cash or by bank transfer. This operation performed against the provision of services in the future. I use the advance payment method to:

• eliminate situations where cargo is not released due to unpaid transportation;
• pay for frequent transportation in a package, if it is impossible to pay separately;

Who can pay for TC services?

You can contribute money for services provided:

• shipper;
• consignee;
• third party;

The total amount can be divided between several transportation participants, but the price for one service cannot be distributed among several persons. After making payment, you can always easily track your parcel using the track number or invoice number.

The nuances of making payment for international transportation

Clients from the Republic of Kazakhstan, Kyrgyzstan and Belarus can pay for cargo transportation only by transferring the amount to the organization’s account, by non-cash payment to the driver, upon delivery of the parcel, or by mobile application. In the CIS countries, if the recipient pays for the parcel, then the delivery of the cargo is carried out subject to the fact of payment.

How to make a refund

You can get your money back if:

• overpayment;
• refusal of a pre-paid service;
• return of the deposit;

The refund process depends on how the payment was made:

• If the payment was made in cash, then you can only receive a refund in the same way.
• The same procedure is carried out for non-cash payments, while the reimbursement process is carried out only to the client’s bank account.

Cash refund process

You can make a refund at the nearest company terminal. It is necessary to follow the algorithm of actions:

• upon approaching the terminal, the client needs to inform the “Business Lines” operator about the desire to return the payment, the employee will print out an application for a refund in cash;
• the client must fill out this document in accordance with the specified requirements and then submit it to the operator;
• Next, you need to wait for the application to be reviewed, usually this procedure takes 2-3 minutes, and if approved, receive the money.

In order to return the payment on the day it was made, there is no need to write a statement. You just need to show the operator the receipt.

Cashless return process

Implement this procedure possible online. It is enough to perform the following algorithm:

• Fill out an application with the appropriate name, the template of which can be found in the “Documents” section on the official page of the cargo carrier. A scanned copy of your passport (for an individual) must be attached to the completed document;
• The completed document must be sent by email personal manager. If you don't have one, use this address: [email protected]. Applications can be submitted personally to the operator at any office of the company;
• Then the client needs to wait for the request to be confirmed and withdraw the money.

Payment blocking

TC “Business Lines” has a reliable mechanism that ensures the security of both the seller and the buyer; this service is called “Payment Blocking” and is a cash on delivery service.

The essence this mechanism is as follows: for example, the seller sends a pre-paid item to the buyer, but at the same time blocks it until payment is received. those. places a ban on extradition. The goods arrive at the designated point, the buyer can look at it and make sure of its integrity and working condition. Then the buyer pays for the parcel by transferring funds to the seller’s card. The latter calls the company’s office and cancels the blocking, after which the recipient can pick up the cargo.