Express Mail Service (EMS) is a postal service in which delivery and delivery postal items carried out to the maximum short terms. This service is provided both on the territory of the Republic of Belarus and in more than 200 countries and territories of the world. EMS express mail items are divided into internal And international . In Belarus this service is provided by the Republican unitary enterprise postal service "Belposhta".

Thanks to a unique network (all post offices accept services), well-established infrastructure, effective system transportation, as well as cooperation with the EMS Cooperative, we offer reliable courier delivery on a door-to-door basis to all locations in Belarus and around the world.

The belonging of postal items to the EMS service is determined by the presence on the envelope of the item and accompanying documents of a logo consisting of the following elements:

— a wing-shaped triangle with orange stripes;

- letters EMS blue color;

- three horizontal orange stripes

And initial letters of the item identification number RE(for internal) and E.A.… — … E.W.(for international)

EMS services are provided to legal entities and individuals.

EMS shipments are divided into shipments containing documents (written messages, invoices, invoices, certificates, etc.), and shipments with commodity attachments (personal belongings, cultural and household items, etc.) industrial purposes etc.). Domestic EMS shipments can be accepted without declared value and with declared value. International EMS shipments may be insured.

The weight limit for EMS shipments is 30 kg.

Limit dimensions international shipments EMS.

minimum— 229 x 324 mm; maximumsize: any of the measurements is 1500 mm. OR- the sum of the length and the largest circle taken in any direction other than the length - 3000 mm.

EMS shipments have priority over other types of postal items, i.e. at all stages of passage they are processed first, and after processing they are immediately delivered or forwarded further to their destination in the most convenient manner. in a fast way.

Size limits for domestic shipmentsEMS

Minimum: 90 mm x 140 mm, maximum: any dimension - 1500 mm, while the sum of the length and the largest circle taken in any direction other than length is 3000 mm. For rolls: the minimum sum of length and double diameter is 170 mm, the largest dimension is 100 mm; maximum: sum of length and double diameter - 1040 mm, largest dimension - 900 mm.

the site is the most modern and convenient online service for prompt tracking of parcels courier service"EMS". The postal service "EMS Russian Post" provides express delivery services for parcels to Russian Federation and in almost 200 countries around the world. Among the advantages of EMS are: high quality transportation of postal items and relatively short delivery times for parcels.

IN lately The company is developing rapidly and gaining increasing popularity.

Using the website’s online service, in just a few clicks you can track the exact location of your parcel, which is delivered by the courier service “EMS Russian Post”.

How to track an EMS parcel by ID?

In order to track an EMS Russian Post parcel, you do not need to have any special skills: you just need to enter a unique track identifier into the parcel tracking line. This parcel number consists of 13 characters (including letters and numbers). You can find it on the invoice or receipt (it is located immediately below the barcode). Please remember that when specifying a code, capital letters are used. latin letters. Immediately after specifying the track number, click on the “Track” button and find out the most up-to-date information about the location of your postal item.

Advantages of sending parcels using EMS Russia:

• ideal price/quality ratio;
• Extensive delivery geography;
• Branded parcel packaging;
• delivery on weekends and holidays;
• Convenient parcel receipt.

It is also worth noting that the EMS service can send both correspondence and various goods weighing up to 30 kg ( international delivery) or 31.5 kg (domestic).

Why can't I track my EMS parcel?

Most often, tracking problems are related to two things:

• Invalid tracking number entered. You need to carefully check its completion again.
• The parcel has not yet been registered in the EMS Russian Post database. As a rule, the parcel is registered in the database within 24 hours after it arrives at the company’s branch, that is, tracking must be repeated the next day.

How to receive an EMS parcel?

The company delivers to the recipient's door or to the company's branch. In this case, to receive the parcel, you need to arrive at the office indicated in the destination and present a passport of a citizen of the Russian Federation, or another identity document that temporarily replaces the passport.

A separate branch of Russian Post specializes in providing services according to the EMS system. Express Mail Service was created within the framework of the international postal union in 1986. This union united 191 countries of the world. Between them, thanks to the EMS service, prompt delivery of postal items has been established. Today Russian Post is a full member of this community and offers its customers fast delivery of any postal items to countries that support this agreement. It is also possible to quickly deliver correspondence from these countries to almost any locality in Russia. The structure of this division, operating as part of Russian Post, includes 26 special departments located in largest cities. In addition, about 9 thousand regular post offices accept correspondence intended to be sent within the EMS system. The EMS service has more than 2 thousand employees in its ranks.

How does EMS work?

The main operating principle of the structure is to deliver mail according to the “door to door” scheme. The correspondence prepared for dispatch is picked up by the courier, then the parcel is delivered to the destination, and delivered by the courier to the final addressee. This allows you to create the most comfortable conditions for clients.

Basic operations carried out by EMS express mail

Express delivery business correspondence and cargo throughout the participating countries.
Postal insurance.
Customs clearance of incoming as well as outgoing international mail, if provided by law.
Express delivery of correspondence by cash on delivery, as well as with declared value.

Any correspondence presented in the form of business papers or commercial products. In the latter case, there are restrictions according to which the weight of the parcel sent in an international direction should not exceed 30 kilograms, for all domestic directions this value should not be more than 31.5 kilograms.

Compare with other courier services.

EMS is international organization at the Universal Postal Union. In Russia, EMS Russian Post operates under the EMS brand. Let's look at this delivery service from different angles.

Coverage area

Thanks to its “kinship” with Russian Post, the operator has an undeniable advantage over other Russian and international delivery services - the largest delivery geography. The extensive and extensive regional network of Russian Post includes more than 42,000 post offices throughout the country.

Compliance with stated deadlines and losses

EMS delivers parcels much faster than Russian Post, but slower than other courier services. Unfortunately, delivery times are often not met, and some shipments are lost in transit. Along with positive reviews come negative ones.

“I use EMS services regularly, only this year more than ten times... delivery is on time, even considering that we live in a remote province...EMS Russian Post is the most reliable and faithful assistant to the residents of the Far North...” Igor, Koryak Autonomous Okrug, Palana village

“...they sent me 12 parcels from different cities of Russia. 5 didn't arrive. 5 packages were lost over a 2 week period. All deadlines have already been exceeded 3 times..." Ekaterina, Kemerovo

“...It was necessary to urgently deliver a gift to my son from St. Petersburg to Irkutsk... On June 16, our relatives sent a parcel from St. Petersburg, and already on June 18, its trace was lost in tracking...” Nadezhda, Irkutsk

Cost of services

EMS service offers inexpensive prices for sending correspondence and cargo. However, in most destinations there are cheaper options. Work of couriersThere are also many complaints regarding the work of EMS couriers. The courier cannot be called at a specific time and EMS workers do not contact the recipient in advance.

“Terrible service, I'm convinced again and again. They do not meet the stated time limit. They promised that the courier would arrive in the morning, but in the end I waited all day and didn’t arrive at all.” Anna, St. Petersburg

Security of shipments

EMS Russian Post reserves the right to inspect the contents of the parcel in exceptional cases. In 7 out of 10 parcels, the integrity of the packaging is damaged. There have been cases of theft of parcel contents and replacement with cheaper analogues that correspond to the original weight and volume of the shipment.

“The parcel was delivered with a damaged shell (with access to the attachment), with a difference in weight. Contents stolen. The parcel passed through all stages in this form throughout the territory of the Russian Federation.” Yuri, Perm

Conclusion

EMS has the largest coverage area, inexpensive, but not the cheapest prices, problems with the safety of parcels and meeting delivery deadlines. With a change of leadership in 2013, EMS Russian Post received a chance for a new future. Today we have already managed to unite the once disparate branch network of Russian Post and EMS post offices. However, there is still a lot left weak points. Ordering delivery via EMS carries certain benefits and risks. When choosing a mail carrier, consider different alternatives.

Source of reviews: eDost.ru

Express shipments EMS are the fastest and convenient way deliver a letter or parcel throughout Russia and abroad. The courier will pick up the shipment at a place convenient for you and deliver it to the addressee's home or office. Express shipment is registered, its delivery and delivery can be tracked using a track number.

In cities where there is no EMS courier service, you can send and receive express mail through a Russian Post office. To calculate the delivery time and cost, and also find out whether courier delivery, you can use or .

You can also familiarize yourself with the delivery rates for EMS express items:

Restrictions

• Weight: up to 31.5 kg- in Russia, up to 20 kg- to Australia, England, Argentina, Aruba, Bahrain, Bermuda, Vanuatu, Guyana, Gibraltar, Dominica, Israel, Spain, Kazakhstan, Malawi, Mongolia, Myanmar, New Caledonia, Poland, Syria, Suriname, Trinidad and Tobago, Ukraine, Equatorial Guinea, up to 10 kg- to Gambia, Cayman Islands, Cuba, Turks and Caicos, up to 30 kg- to other countries.
• Sum of length and perimeter longest side– no more than 300 cm
• Length, width, height – no more than 150 cm

How to send

1. Make sure you don't forward anything
2. If you are sending a letter or small parcel, the courier or post office employee will provide you with ( maximum size- 60 × 70 cm). Or you can pack the shipment yourself according to.
3. or give the shipment to an employee.
4. To reschedule or cancel a courier call, call the EMS service 8 800 200 50 55.
5. To order additional services declared value, cash on delivery, inventory of the attachment or SMS notification, contact the courier or post office employee.
6. Keep the check with the tracking number issued by the post office employee or a copy address form, which was issued by the courier.

How to get

1. The shipment can be received by the addressee (upon presentation of an identity card) or his authorized representative (on presentation of a notarized power of attorney).
2. On the day of delivery, the courier will call the recipient.
3. If it was not possible to reach the addressee or he was not there, the courier will leave a notice in the mailbox.
4. The addressee can agree on convenient time delivery by calling the EMS service 8 800 200 50 55, or pick up the item from the post office.
5. You can order delivery to another address in the same locality, this will add 2 days to delivery.

Additional services

• Description of the attachment. You will receive confirmation of the contents of the parcel and the date of its dispatch certified by the postal worker.
• C.O.D. To receive the package, the recipient will have to pay the amount you specify. The amount of cash on delivery cannot exceed the amount of the declared value.
• Declared value. Your parcel is insured. If something happens to the parcel, you will be able to receive full or partial compensation. Maximum declared value for EMS parcels is 50,000 rubles.
• SMS notification about the arrival of the shipment at the department and delivery to the addressee. Only for parcels within the Russian Federation.