Singapore Post is the state postal operator of Singapore. Singapore Post does not restrict the shipment of devices containing batteries, which are prohibited for shipment by China and Hong Kong Post. Aliexpress sellers take advantage of this, offering delivery of smartphones, tablets and electronic cigarettes Singapore Post. In China, Singapore Post Limited operates through its logistics partners, such as 4px express, which provide delivery of parcels from the seller.

Delivery of EMS items is carried out by Singapore Speedpost, a subsidiary of Singapore Post.

You can track your Singapore Post parcel using the tracking number in Russian at. Add Singapore Post track numbers to your personal list and receive up-to-date information about the movement of your parcels.

Singapore Post - state enterprise, carrying out international postal exchange and servicing domestic postal items Singapore. Also, Singapore Post is part of the global EMS cooperative and delivers EMS shipments. Mail delivery and EMS shipments Singapore Post comes by general rules Universal Postal Union, which guarantees freedom of transit of parcels moved by land, sea and air between members of a single postal territory.

International Postal Regulations strictly prohibit the sending of drugs, psychotropic or explosive substances, flammable substances or other substances by post. hazardous substances and objects. The Singapore Post website contains full rules for forwarding, also associated with restrictions on dimensions, weight and mail contents.

What are the Singapore Post tracking numbers?

Postal items come in two categories, and the main criterion for separation is the weight of the item: up to 2 kg - small packages, above - parcels. Shipments from Singapore up to 2 kg may not be trackable, but Singapore Post always registers parcels and fast delivery of EMS items and gives them a tracking number.

The international postal identifier consists of an alphanumeric series:

• RA123456785SG – for registered small packages from Singapore up to 2 kg, the first letter is always R, from the word Registered;
• CD123456785SG – Singapore Post parcel tracking number weighing up to 20 kg always begins with the letter C;
• EE123456785SG – fast delivery by EMS starts with the letter E.

The 13-digit track number is encrypted: the type of item is in the first letter, the uniqueness of the number is confirmed by the second letter and all numbers. The last two letters indicate the country of the postal service, for example RU is Russian Post, US is US Post, etc.

Singapore Post Tracking

In order not to worry about your shipment from Singapore and roughly understand where it is currently, you can track your parcel on the website with a Russian translation of all tracking statuses.

Conventionally, Singapore Post international shipments go through the following main stages:

• Reception of shipment at a Singapore Post branch;
• Processing and distribution at the sorting center;
• The parcel arrives at the place of international postal exchange, where it is prepared for further movement;
• Customs clearance in the sender's country;
• Export;
• Import;
• Customs clearance in the recipient country;
• Sorting of parcels by the receiving postal service;
• Delivery of the parcel to the recipient.

The full name of Singapore's national postal operator is Singapore Post Limited. This corporation is very extensive, constantly developing and today is represented in the form of a network, which includes more than 60 branches, but about 40 subsidiaries. Singapore Post Limited provides domestic and international postal services, is engaged in logistics, and provides various agency and financial services to the population and organizations.

The history of Singapore's post goes back to the beginning of the 19th century; officially the year of creation of the postal service is considered to be 1965, and since 1966 the state of Singapore has been part of the Universal Postal Union (UPU). Currently, Singapore Post's operation extends far beyond the country's borders, covering nearby states - for example, China.

Singapore Post Rules and Restrictions

If for any reason you decide to use the services of Singapore Post Limited, you must familiarize yourself with the rules for accepting postal items. Firstly, Singapore Post has strict restrictions on accepted items based on their weight and dimensions. The weight of the package should not exceed 2 kg, and the size of small packages should be no less than 90x140 mm and no more than 900 mm in the sum of three dimensions (if no dimension exceeds 600 mm). Rolls are a separate type of package shape. For rolls installed the following standards: the sum of the length and diameter must be not less than 170 mm and not more than 1040 mm (if neither dimension exceeds 900 mm).

Secondly, there is a list of goods that are limited or completely prohibited for shipment by Singapore Post Limited. This list is different for different countries, and you can familiarize yourself with it, as well as other rules, on the operator’s official website in the section “ Postal services» (POSTAL SERVICES) or by following the link: http://www.singpost.com/guides/145-customer-care/quick-guide-a-others/58... . To obtain information, you need to select the desired country from the corresponding list by the first letter of its name. Prohibited goods are designated by the word Prohibitions, and those restricted for shipment are designated by Restrictions.

Postal tracking

Like all postal operators in UPU member countries, Singapore Post divides items into registered and unregistered. Registered mail items are assigned a track number by which their status can be easily tracked. Just go to the official website of Singapore Post Limited, and right on the main page you can see a field for entering a track number in order to track a registered package or parcel. In addition, special mobile applications, allowing you to track your parcel directly from your cell phone.

The track number for postal items accepted by Singapore Post Limited has a standard format for the Universal Postal Union, consisting of Latin letter R, then any letter of the Latin alphabet necessary to ensure uniqueness, then 9-digit digital code, and finally, the abbreviation SG, indicating the country of origin according to the S10 standard. Thus, the track number of a postal item from Singapore will look something like this: RX867330021SG. Information about the recipient's country is never included in the track number. We also remind you that when a parcel crosses the border of the recipient’s country, its status must be tracked on the website of the operator of that country itself.

Contact information Singapore Post Limited.

Phone number (+65) 68 41 2000

Customer Service Twitter: https://twitter.com/SingPostCusCare

Singapore Speedpost. Express delivery and delivery of items over 2 kg.

Delivery of packages weighing over 2 kg, as well as urgent courier delivery internal and international shipments carried out subsidiary Singapore Post Limited is a Singapore Speedpost company, which is also a member of the EMS organization. Its area of ​​operation, like that of its parent corporation, extends to many countries in Asia and the Pacific region. Singapore Speedpost also has restrictions on the items it can accept. By weight - up to 10 kg, by dimensions - up to 1.05 m for the larger side and up to 2 m for the sum of length and girth. As for the list of goods restricted or completely prohibited for shipment, you can also find it on the company’s official website by following the link and selecting the country by name. This list usually corresponds almost or completely to that established for Singapore Post Limited. To enable tracking, all Singapore Speedpost shipments are assigned a track number in exactly the same format as in Singapore Post Limited, with the only difference being that the first letter is no longer R, but C (for parcels weighing more than 2 kg) or E (for shipments EMS).

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this normal phenomenon for international mail.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

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It seems that now few people will be surprised if they see some new way delivery . Indeed, the number of postal services and logistics companies in China is growing non-stop, in lately began to appear more and more often combined methods delivery. It is simply impossible for the average buyer to keep track of all this, so universal methods, suitable for everyone.

In this material, we will look at how Singapore Post tracks parcels from China. The delivery method is by no means new, if not to say otherwise, because delivery in transit through Singapore appeared on Aliexpress back in the days when there was little choice but to do so.

A lot of time has passed since then, and therefore changes that no one could have thought of before, but Singapore Post delivery has remained, and has not lost any of its popularity.

Benefits of Singapore Post

Now among the methods mainly free shipping, most often they offer such options as China Air Mail, Singapore Post and, but recently more exotic methods have begun to appear, especially after.

One of these methods may surprise you at first glance - it would seem, where is China and where is Finland, different sides light, but this is due to the fact that the sorting shops of the Finnish Post are less busy, and the country itself is geographically conveniently located for fast delivery parcels throughout Europe and the European part of Russia.

Of course, if you live in the east, then this method is less acceptable for you, so be careful when choosing a delivery method. The long-known China Air Mail and Sing Post do a good job of delivering to the eastern part of Russia.

Please note that parcels sent via Singapore Post can be either registered (with tracking) or unregistered (without tracking).

For all registered Singapore Post items, a unique 13-character tracking number is provided, which is used to track postal items from Singapore.

The tracking number for registered shipments usually looks like RX578842371SG, where the X refers to the number itself and in combination with the first digits indicates the location of the local post office, the subsequent digits are also unique for each parcel. And lastly, the letter code SG, as you probably already guessed, indicates the country of departure.

Parcel tracking from Singapore is available on their. The site is in English, unlike China's national postal service, so there shouldn't be any problems. The Singapore Post track code tracking form is conveniently located on the right side of the main page, called “Track Items”.

After you have copied the track number from, paste it into the search field and click “Check Item Status”, at the next stage you may need to enter a captcha (CAPTCHA) so that the system can distinguish you from bots, enter and click “OK”.

In response, you will most likely receive one of the following statuses:

INFORMATION RECEIVED (This is not an acknowledgment of the physical receipt of the stated Registered Article) - This means that the seller transmitted data about your parcel and received a unique track number for it.

Despatched to Overseas (Country code: XX) – The parcel has departed to its destination. Pay attention to the country code, so for Russia it will be RU, for Belarus - BY.

At this stage, the ability to track postal items from Singapore through the official website is over; further tracking is best carried out according to the standard scheme that we described when we looked at it.

In a nutshell, after export from Singapore, the status of the track code will no longer be tracked for about 2-3 weeks, after which the status of import to the destination country will appear, and then delivery within the country.

To see and not miss all these stages, it is best to use, which will automatically collect information about the movement from both the sender and the recipient.

As already mentioned, delivery from the seller to the sorting point of Singapore Post is carried out by partner companies. Most often, such delivery is called 4PX Singapore Post OM Pro, but sellers often indicate it as a delivery method on Aliexpress, sending via Singapore Post.

You can find out which partner is transporting your parcel by using the track code.

For the track code, it will look like RF...SG, if you have a track code of this type, you can consider yourself lucky, the time from the moment of sending by the seller to departure from Singapore will take approximately 1-3 days.

If the track number is RQ...SG, then the transportation is handled by the partner Quantium Solutions, located in Hong Kong, the average travel time from the seller until export is 7-15 days, one of the slowest partners.

The golden mean in terms of delivery time to the export department is the company Michaoo, the average travel time is 3-10 days, it has a track code of the form RX...SG.

Of course, adjustments are possible over time, but for now this is how you can determine the contractor on the Chinese side. Lately they have been mainly represented by local logistics company 4PX.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)