What is delivery by ems mail. Express letter EMS

Express Mail Service (EMS) is a postal service in which delivery and delivery of postal items is carried out as quickly as possible. This service is provided both on the territory of the Republic of Belarus and in more than 200 countries and territories of the world. EMS express mail items are divided into internal And international . In Belarus this service is provided by the Republican unitary enterprise postal service "Belposhta".


Thanks to a unique network (all post offices accept services), well-established infrastructure, effective system transportation, as well as cooperation with the EMS Cooperative, we offer reliable courier delivery according to the “door to door” principle in all settlements Belarus and around the world.


The belonging of postal items to the EMS service is determined by the presence on the envelope of the item and accompanying documents of a logo consisting of the following elements:

— a wing-shaped triangle with orange stripes;

- letters EMS blue color;

- three horizontal orange stripes

And initial letters of the item identification number RE(for internal) and E.A.… — … E.W.(for international)


EMS services are provided to legal entities and individuals.


EMS shipments are divided into shipments containing documents (written messages, invoices, invoices, certificates, etc.), and shipments with commodity attachments (personal belongings, cultural and household items, etc.) industrial purposes etc.). Domestic EMS shipments can be accepted without declared value and with declared value. International EMS shipments may be insured.


The weight limit for EMS shipments is 30 kg.

Limit dimensions international shipments EMS.

minimum— 229 x 324 mm; maximumsize: any of the measurements is 1500 mm. OR- the sum of the length and the largest circle taken in any direction other than the length - 3000 mm.

EMS shipments have priority over other types of postal items, i.e. at all stages of passage they are processed first, and after processing they are immediately delivered or forwarded further to their destination in the most convenient manner. in a fast way.

Size limits for domestic shipmentsEMS

Minimum: 90 mm x 140 mm, maximum: any dimension - 1500 mm, while the sum of the length and the largest circle taken in any direction other than length is 3000 mm. For rolls: the minimum sum of length and double diameter is 170 mm, the largest dimension is 100 mm; maximum: sum of length and double diameter - 1040 mm, largest dimension - 900 mm.

The fastest and convenient way send a letter. Door-to-door delivery - the letter is picked up and delivered by a courier within the city, to another city, or abroad.

Express letter EMS is a registered shipment, its delivery and delivery can be tracked using a tracking number.

How to send

  1. The letter can be sent by courier or from a specialized post office that accepts EMS shipments. The envelope is provided free of charge. Find a branch with EMS
  2. To order additional services declared value, cash on delivery, inventory of the attachment or SMS notification, inform the courier or post office employee about this.

Additional services

  • Inventory of attachment. You will receive confirmation from the postal worker of the contents of the letter and the date it was sent.
  • C.O.D. To receive the letter, the recipient will have to pay the amount you specify. The amount of cash on delivery cannot exceed the amount of the declared value.
  • Declared value. Your letter is insured. If something happens to the letter, you can receive full or partial compensation. Maximum amount of value EMS letters is 50,000 rubles.

Review of EMS Russian Post - express delivery EMS Post Russia

General information about the company EMS Russian Post

EMS - Express Mail Service - international service, main job of which is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive the shipment, just come to the EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation on " Hotline" company. Every client with questions or difficulties can count on individual approach. It is important that EMS works with individuals and corporations.

Express delivery EMS Russian Post

Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery will bring the item into the hands of the recipient in a short time. Operating principle express delivery EMS inside Russia:


  • To send from outside the EMS office, you must call a courier.

  • The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.

  • IN mandatory The courier must be informed of what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.

  • The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.

  • Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.

  • If the shipment has not been delivered: the courier is obliged accessible ways(by telephone, notification) inform the addressee about the received shipment. If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.

How express delivery from abroad works:

  • All EMS MPOs to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. Using the issued track code on the website, you can track the shipment.

  • Customs departure procedures are mandatory for all MPOs to and from Russia.

  • Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.

  • Delivery of the shipment to the addressee's door.

Restrictions for postal shipments within Russia:

  • The weight of postal items should not exceed 31.5 kg

  • In terms of size - one side of the item should not exceed 1.50 m

  • Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m

Insurance of EMS Russian Post shipments

EMS provides cargo insurance services from all possible risks physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:


  • The minimum insurance amount is RUB 3,000.

  • The maximum amount of insurance for correspondence is 20 thousand rubles.

  • The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.

  • Maximum sum insured for precious metals- 1 million rubles.

If the insurance amount is 10 thousand rubles or more, the sender is obliged to confirm the value of the investment with documentation for this investment.

Customs control

For residents of Moscow (private and legal entities) EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:


  • Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO

  • Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made

  • Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)

  • Client consultation

There are two options for passing customs control. The first one is with a customs receipt order. The addressee pays EMS Russian Post the amount customs duty. The amount will be transferred to the Customs Service. The second is with a customs notification. This means that the MPO will undergo customs control.

EMS Russian Post tariffs

Things to consider when calculating express shipping costs:


  • The distance that the shipment will cover

  • Tariff zone of the sender and recipient

  • Postage weight

  • Availability of additional services

For each item there is an additional charge to the amount payable. For hard-to-reach regions: surcharge of 110 rubles. (including VAT) for each kg of shipment weight (weight is rounded up). Shipments for which insurance is issued add 0.6% of the insurance amount to the delivery cost, VAT - 18%.

Forms of payment

You can make payment for the services provided by EMS Russian Post:


  • In cash to the EMS courier or at delivery points.

  • By bank transfer. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post, a branch of FSUE Russian Post. Payment by third parties is also possible for companies with which an agreement has been concluded.

  • Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.

EMS Russian Post for individuals and corporate clients provides the following services:


  • Packing by EMS

  • Everything related to customs

  • Forwarding

  • Insurance

  • C.O.D

  • Delivery of online purchases

  • Payment of compensation

EMS Russian Post website

The official website of EMS Russian Post is www.emspost.ru. Everything is collected here useful information for EMS customers. On home page On the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:


  • More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.

  • Control deadlines for the passage of shipments within the country and abroad.

  • More about EMS shipments from abroad.

  • Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.

  • Familiarize yourself with the types and costs of branded packaging.

  • Get acquainted with detailed list items and substances prohibited for shipment.

  • View a sample additional agreement.

The client can fill out a form to receive SMS notifications. There are two types of notifications: about the delivery of the item and about the receipt of the item at the address OPS. The cost of one notification is 1 ruble. Other useful information available for download:

  • Application form for shipment insurance.

  • A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.

  • Bank details for payment.

  • Referral form.

Also on the website you can conclude an agreement between EMS Russian Post and legal entities.

Contacts EMS Russian Post To contact EMS Russian Post, use the feedback form on the main website. Unified information service EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) Residents of Moscow and St. Petersburg can contact client offices

the site is the most modern and convenient online service for prompt tracking of parcels of the EMS courier service. The postal service "EMS Russian Post" provides express delivery services for parcels to Russian Federation and in almost 200 countries around the world. Among the advantages of EMS are: high quality transportation of postal items and relatively short delivery times for parcels.

IN lately The company is developing rapidly and gaining increasing popularity.

Using the website's online service, in just a few clicks you can track the exact location of your parcel being delivered courier service"EMS Russian Post".

How to track an EMS parcel by ID?

In order to track an EMS Russian Post parcel, you do not need to have any special skills: you just need to enter a unique track identifier in the parcel tracking line. This parcel number consists of 13 characters (including letters and numbers). You can find it on the invoice or receipt (it is located immediately below the barcode). Please remember that when specifying a code, capital letters are used. latin letters. Immediately after specifying the track number, click on the “Track” button and find out the most up-to-date information about the location of your postal item.

Advantages of sending parcels using EMS Russia:

  • ideal price/quality ratio;
  • Extensive delivery geography;
  • Branded parcel packaging;
  • delivery on weekends and holidays;
  • Convenient parcel receipt.

It is also worth noting that the EMS service can send both correspondence and various goods weighing up to 30 kg ( international delivery) or 31.5 kg (domestic).

Why can't I track my EMS parcel?

Most often, tracking problems are related to two things:

  • Invalid tracking number entered. You need to carefully check its completion again.
  • The parcel has not yet been registered in the EMS Russian Post database. As a rule, the parcel is registered in the database within 24 hours after it arrives at the company’s branch, that is, tracking must be repeated the next day.

How to receive an EMS parcel?

The company delivers to the recipient's door or to the company's branch. In this case, to receive the parcel, you need to arrive at the office indicated in the destination and present a passport of a citizen of the Russian Federation, or another identity card that temporarily replaces the passport.

EMS (ExpressMailService) is an express delivery service for letters and parcels. Shipments are made to all cities of Russia and abroad in as soon as possible. One of the main features of EMS is the delivery of items directly into the hands of the addressee.

EMS is an international service created back in 1998 and currently uniting 190 participating countries, between which it is possible to send items using this system. In Russia, the representative of this service is Russian Post.

Sending parcels, parcels and letters by express delivery is much more profitable in financially and from a time saving point of view.

Also, express mail delivery has other advantages:

  • delivery of items by courier in person;
  • the ability to accurately track the location of the shipment;
  • wide geography of service (more than 40,000 post offices throughout Russia);
  • Packing and delivery by courier is free.

Types of shipments and maximum weight of parcels

EMS shipments have certain restrictions on the weight and dimensions of the package. Total amount the length, height and width of the packaged item should not exceed three meters, and the length of such a parcel should not be more than 150 centimeters.

EMS parcels, sent within the Russian Federation, can have a maximum weight of 31.5 kg, but when sent to other countries, other restrictions apply. Thus, parcels weighing up to 20 kg (with full list countries can be found on the Russian Post website).

Parcels up to 10 kg are allowed to be sent to the Caicos States, Turks, Gambia, Cuba and the Cayman Islands. For all other countries, parcel weight is limited to 30 kg.

How to calculate EMS delivery

Depending on the destination, ems delivery will differ in price: the further the shipment is made, the more expensive the service will cost. You can calculate the exact cost of sending on the Russian Posts website using a special service.

Also, for an additional fee, the sender can arrange additional services:

  • SMS notification of delivery of the parcel to the addressee;
  • content inventory;
  • indication of declared value;
  • payment of the parcel by the addressee by cash on delivery.

Based on this, when departure by EMS Delivery can be calculated with an accuracy of a few rubles.

Packaging EMS shipments

The parcel must be properly packaged before dispatch: this process requires compliance certain rules.

But some nuances remain at the discretion of the sender, for example, the choice of packaging. The sender can pack the parcel in any soft shell, cardboard, wooden or plywood box, polymer container.

It is necessary to take into account possible mechanical impacts on the cargo, so the packaging must be selected so that valuables are not damaged during shipment. But the packaging method when sent abroad should not deprive customs officers of the opportunity to inspect the cargo.

It is better to additionally protect any fragile and valuable items by wrapping them in appropriate packaging materials, while contact with the walls of the hard packaging and impacts on them should be avoided.

If liquids are sent, they must be packaged in such a way that during shipment their contents do not leak out due to mechanical stress. It is advisable to line containers with liquids with absorbent materials so that the liquid is absorbed by them in the event of damage to the main packaging,

Powdered substances have their own rules. Thus, dry coloring powders should be sent only in sealed metal boxes, which in turn are placed in durable boxes. Such boxes must contain appropriate protective material inside.

How to arrange express delivery

EMS shipments are processed at the post office. This procedure involves filling out documents according to following forms:

  1. Address Label (Form E-1).
  2. Form required when shipping more than 10 individually packaged items at a time (F 103).
  3. Customs declaration for goods (CN 23).
  4. Customs declaration for documents (CN 22).

The last two documents are filled out for shipments to other states.

EMS parcel tracking

EMS shipments, like valuable parcels, can be tracked using a track code that is assigned to the parcel upon registration. The Russian Post service will help you be aware of the location of your parcel: just enter the parcel’s track code in the appropriate field to see where it is now.

Tracking ems shipments to other countries is carried out using an identifier, which differs from the track codes for shipments within the Russian Federation. In this case, such a code will contain not only numbers, but also letters of the Latin alphabet (the digital code is assigned only to parcels sent within Russia).