Payment for Business Lines services is possible by bank transfer to an account, in cash, online in the tracker, Personal Account or mobile application, and also by bank card on the terminal. Refunds are possible either in cash or by bank transfer.

Payment methods

Bank transfer by account

We will generate an invoice for you for payment. You can also order an invoice yourself on the website or in the dispatch log of your Personal Account. Payment by bank transfer usually takes place within 1 banking day.

If payment has not been processed by the time you receive the cargo, you must have a payment order with a bank mark at the terminal. If the mark is electronic, then the seal of the paying company and the signature of an authorized representative of the organization are required.

To receive the cargo at the address, provide a payment order with a bank mark in advance to your personal manager or send it to.

Cash payment

Payment for transportation in cash is possible at the sending or receiving terminal, as well as at the receiving address.

It is impossible to make payment at the sender's address, since the final cost of transportation is determined after precise measurement dimensions and weighing of cargo at the dispatch terminal.

Online payment

Payment by bank card at the terminal

Payment for services by bank cards is available at all Business Line terminals, except for the cities of the Republic of Crimea (Sevastopol and Simferopol). Accepted cards for payment: Mastercard, Mastercard Electronic, Maestro, Visa, Visa Electron, PRO100, MIR.

Prepayment

Prepayment can be made in the form of cash or non-cash payment towards future shipments. Advance payment used for the following purposes:

• To eliminate the situation of non-delivery of cargo at the point of destination in case of unpaid transportation;
• In case frequent transportation cannot be paid separately.

Who can pay for services

• Sender
• Recipient
• Third party

Payment for services can be divided between the parties to the contractual relationship. For example, when ordering cargo transportation from Moscow to St. Petersburg, the sender can only pay for the “delivery from address” service so that the cargo is delivered to the terminal, while inter-terminal transportation and delivery to the address in St. Petersburg will be paid by the recipient, etc. The cost of one service cannot be distributed among several payers.

Features of payment for international transportation

• You can pay for transportation while on the territory of Kazakhstan, Kyrgyzstan and Belarus only by bank transfer to your account or by credit card on the website and in the mobile application
• Payment is made in Russian rubles
• When sending to/from Belarus, Kazakhstan and Kyrgyzstan, the VAT rate is 0%
• Delivery of cargo in the CIS countries when paid by the recipient is carried out only upon payment

Refund

You can get a refund in case of overpayment, refusal of a paid service or return of the deposit. The return procedure differs depending on the form of payment.

If you paid in cash, you can return the funds either in cash or by bank transfer.

If you want to return funds deposited by non-cash payment, then reimbursement is only possible to your current account.

Cash refund

Get cash back cash can be done at any convenient Business Lines terminal. To do this:

• After visiting the terminal, go to the first available employee of the operator's room;
• Tell the operator that you want to return the funds. The operator will print out an application for a refund for you (for individuals and individual entrepreneurs; for legal entities);
• Fill out the application and attach documents as required;
• Hand over the application and documents to the operator room employee;
• Please wait for your application to be reviewed. This will take a few minutes;
• Receive funds.

To return funds on the day of payment, you do not need to fill out an application. Just show it to the control room employee check And cash receipt order.

Non-cash refund

You can return funds by non-cash payment without leaving your home. To do this:

• Fill out an application for a refund (for individuals and individual entrepreneurs; for legal entities) and attach documents according to the requirements;
• Send the completed application and documents to your manager's email. If you do not have a personal manager, please email . You can also submit the completed application and documents to the operator room employee at any convenient Business Lines terminal;
• Wait for your application to be reviewed;
• Receive funds.

Refunds to a bankrupt company are made only by bank transfer after presentation of a letter from the bankruptcy trustee. There is no need to fill out a return form.

Date of publication: 04/24/2015

Selling goods via the Internet, including bulletin boards, forums, and specialized auction sites, is gaining momentum every day. Many people decide to sell some unnecessary things lying around at home, while others are constantly engaged in sales, ordering, for example, and reselling some goods from China. Selling a product to a person in your city can most often be done without much difficulty - in a personal meeting, but transporting something to another city is more problematic. In this case, the almighty Russian Post comes to the rescue, through which the majority of all parcels sent across Russia pass. But is it possible send the parcel at the recipient's expense using the services of Russian Post? No!

Naturally, no seller wants to send the parcel at his own expense. Even sending light and small parcels via Russian Post costs at least 150-200 rubles. But the product itself is often not much more expensive.

Many sellers decide to send parcels to their customers via cash on delivery. But I’ll say right away that it is impossible at the expense of the recipient (buyer)! That is, no matter how you send a parcel through Russian Post, in any case the sender must pay for sending the parcel. That is, in this case, Russian Post works according to the principle: First payment, then delivery.

Why can’t I send a parcel via Russian Post at the recipient’s expense? The answer in this case is simple: Russian Post is commercial organization, which does not take on the risks associated with possible non-payment on the part of the recipient. After all, when sending a regular parcel to your relative or sending goods by cash on delivery to a buyer, there is no guarantee that the relative or buyer will decide to pick up the parcel and pay for postal services accordingly. Therefore, for sending a parcel to mandatory The sender pays!

The only way to send a parcel at the buyer's expense is to take an advance payment for delivery from the buyer or include the delivery cost in the cash on delivery amount. But in any case, I repeat once again: if you send a parcel via mail, then you are the one who pays for the shipping!

Dispatch EMS parcels(express delivery) is also not a way out of this situation. In the case of EMS, the same rule applies as when sending parcels via Russian Post.

Delivery at buyer's expense

You can send a parcel at the recipient's expense only by using the services of some transport companies (TC). It is worth noting that not every transport company provides such an opportunity, but finding a suitable transport company is quite possible.

The cost of sending parcels through transport companies is higher than sending a similar parcel through Russian Post. Sending through some shopping centers can cost 2-3 times more, or even more. But even in this case, you can find a completely adequate shopping center with reasonable prices and, most importantly, with the possibility of delivery at the expense of the recipient. At the same time, delivery times through TC are, as a rule, much shorter than those of Russian Post.

I personally live in Penza. We have quite a lot of different transport companies in our city, but I only used the services of the PEC company. PEK is a fairly well-known transport company; it has offices in almost every major city in Russia (Voronezh, Krasnodar, Yekaterinburg, etc.). Full list cities are on the official website: pecom.ru. PEC works on the principle: first payment, then delivery of cargo. That is, you don’t have to pay a penny for delivery - and the payment will be made by the recipient of the parcel already in their city.

The cost of sending via PEC is very reasonable. The site has a calculator with which you can calculate the cost. And just as an example, I’ll say that today I sent a small parcel to Astrakhan weighing about 500 grams (photo below), and the recipient will pay only 300 rubles for it.

The stated delivery time for my parcel from Penza to Astrakhan is 4 days. Quite quickly!

I did not use the services of other transport companies only because high cost delivery.

If you have experience sending parcels at the recipient’s expense in other ways or through other shopping centers, please share in the comments.

If you need to the shortest possible time to deliver the parcel to a specific location, contact our courier service. If necessary, the shipment will be transferred to the recipient in a couple of hours. Certainly, exact date depends on what exactly you need to transport and where. If, let’s say, you need to send important documents to another part of Yekaterinburg, this will be done by our specialists in a couple of hours.

At the same time, we provide our services at affordable prices, which means that contacting us will not hit your pocket. And you can send both large-sized cargo and securities, weighing several grams. Based on the type of parcel, we will choose which delivery method will be the most optimal, and also develop the optimal route, choosing the appropriate route. Thanks to the competent approach of logisticians to this issue, the parcel will arrive in right place very quickly.

We deliver cargo, letters, documents, correspondence within cities, throughout the country and abroad. We offer several transportation methods: air, land, water and rail. All of them are equipped with everything necessary for comfortable transportation. That is, your property will not be damaged, since we comply with all standards and requirements for cargo transportation.

Advantages of delivery with payment by the recipient?

Delivery with payment by the recipient is a service provided to those customers who want to pay for the shipment that was sent to them. That is, the sender does not spend the funds. All costs are borne by the recipient, who, among other things, immediately deposits the payment into our account. This guarantees that we will not do our work in vain.

What are the advantages of delivery by courier service? Let's list them:

• the parcel is delivered from hand to hand;
• favorable conditions;
• affordable prices;
• discounts for regular customers;
• stock;
• control over the quality of work performed;
• guarantees of cargo safety;
• parcel insurance;
• individual approach;
• provision of additional services in the form of parcel packaging, logistics, escort, etc.

So you can rest assured that the services we provide are of high quality. You can verify this from your own experience by contacting our courier service. To do this, you just need to call us or contact us in any other way convenient for you.

When handing over a parcel to relatives or friends at the post office, the sender usually pays the shipping cost himself. However, when operating, for example, an online store, it may be necessary to send a parcel at the expense of the recipient, that is, cash on delivery. This can be done through the most common post office. Postage under this scheme is first paid by the sender, but then the recipient, upon receiving the parcel, returns the amount spent.

After a failed delivery, the supplier sends a note to the mailbox. The recipient can then call the service point and discuss the next delivery attempt. Without a call, the courier returns the next business day. After the third unsuccessful attempt the parcel is returned to the sender.

Clients cannot pick up the goods from the transport company themselves. If that doesn't work, the package goes into a branch. In some cases, packaging also ends at the packing station. In all three cases, beneficiaries are notified of the notice. The card is printed with a barcode for pickup from the packing station.

You will need

• - parcel box;
• - form for sending cash on delivery;
• - money to pay for postage.

Instructions

Pack the parcel. For this purpose, it is best to purchase a box suitable size directly at the post office. The boxes sold there have address fields. But you can pack the parcel either at home or in a warehouse, unless you are going to make an inventory of the attachment. In the latter case, the parcel is finally closed at the post office so that the postal employee can check whether its contents correspond to the list you provided.

Customers can also order a second delivery online for packages arriving at home addresses. This, of course, won't work if the party lands with a neighbor. As the day progresses the forecast becomes more accurate, the time window should be only 30 minutes. To do this they need the package number. Receivers can also interfere with the delivery of packages and, for example, change the delivery day or address.

If you want to ship items and goods across the country or to other countries around the world, pack them in a package. Typically, a fixed price is calculated for the package depending on the destination. In some circumstances you may be able to send a package with your order. This service does not pay you the shipping cost, but the recipient does.

It is better to send parcels with postage paid by the recipient with an inventory of the contents. Fill out the appropriate form. It is drawn up in two copies and certified by the signature of the operator. Include one copy in the package, keep the second for yourself. It is necessary to make an inventory so that the recipient does not have any claims against you. Seal the parcel carefully.

Send the package for free: this is a cost

Shipping costs are added to the receiver. However, the service is not that simple. Therefore, in the future, you should not refrain from sticking the bag on the packaging after selling items or a Christmas bag for the family. Although you do not pay for the delivery of a “captive” package, the cost to the recipient is fixed at 15 euros per package. The price of 975 rubles per package with the “non-free” service applies to all packages weighing up to 31.5 kg. Besides additional service“not free” service “bulky goods” can be ordered for the corresponding batch. If you want to send a package without postage, you cannot order it through online franking, but you need to go to a branch and deliver the goods there. Informs the employee that the package is being sent for a different purpose. This is indicated accordingly on the parcel ticket.

• Compared to the regular package price, the service is relatively expensive.
• In this case, you cannot select other services.

Please note: If the recipient refuses to pay the RUB 975 shipping fee or does not normally accept the shipment, the package will be returned to you.

Calculate the cost of the payment. It should be such that the seller, who in this case is you, does not end up at a loss. The total cost of postage depends on the distance and the amount of cash on delivery. Necessary consultation The postal worker can give it to you.

To send a parcel at the recipient's expense, ask for a special form. It is available in any post office. Fill in the required fields. In addition to the usual data for any postal item, you must also indicate the amount of cash on delivery and the method of receiving money. They can be received by postal order or to a bank account. In the first case, indicate your postal address, in the second - your bank details. The first option is suitable for individuals. When sending such a parcel from a company, the money received will need to be processed through cash register. The second method is universal; both legal entities and individuals can receive money into a bank account.

At the same time, the shipping cost for returns and 15 EUR for sending a non-free package will be up to you. It looks different when you return a free package to an online store. In such cases, the dealer cannot refuse acceptance. The RUB 975 fee must be calculated by the supplier but may be supported by you. To avoid later charges, you should always contact the online provider before returning an item. With us you will find out how it works.

Letters cannot be sent non-free, but there are some exceptions. Read: - meaning and information. We'll also show you how to get it. These are the questions our clients ask us most. If you have any questions that we have not covered here, or would like a more detailed answer to any of the questions we have covered, please contact us and we will resolve your issue as quickly as possible.

Hand over the parcel and completed form to the postal employee. Don't forget to get a receipt. Keep it until you receive the money.

Attention, TODAY only!

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What will the recipient receive in the confirmation email? If the recipient is not the ordering party, the recipient will receive an email with only the assignment details so they can verify them, the order number and a link to the batch specific incident management area.

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First step

The first step is the simplest, since in this step you need to pack the item that you will be sending. If the item is large, then you need to purchase it at the post office special box according to the size of the parcel . Such a box will already have fields for filling in. necessary information for sending. At home no need to seal it with regular tape , because The postal worker must check the enclosed items and personally seal the parcel . The parcel is sealed with special tape with the post office logo on it. This will protect the parcel from undetected entry into the box.

Second step

Before the parcel is sealed, For your peace of mind, you need to fill out the inventory form . This form requires describe in detail, what exactly did you put in the box? . This form is made in two copies and must be certified by a signature. You need to keep one example for yourself, and put the second one in an unsealed box.

Third step

For departure parcels with cash on delivery , you need to fill out a certain form. It will be issued at any post office. This form has certain fields that need to be filled out. The peculiarity of this form is that the form has fields on which you need to indicate the amount of cash on delivery, as well as the method of receiving funds. You can receive your money either to your bank account or by postal transfer. For postal transfer you will need information about your place of residence, and for transfer to a bank account – your account number. A bank account for cash on delivery transfers is the most universal, since it can be used by both individuals and legal entities.

Fourth step

After you have filled out and packed everything, you hand it all over to the post office employee. In return for your parcel, The postal operator is obliged to give you a check (coupon). This receipt will indicate your parcel number. Using this number, you can trace the entire path of the parcel from the point of departure to the destination.. This number can also be passed on to the recipient so that he can easily track the parcel.

If any force majeure occurs with the parcel while in transit, then the check (coupon) will be the most important document to present at the post office. Also, when sending, you declare the value of your parcel, which is another proof that in any situation, you have secured your financial interests.

For an online store to thrive, it is important to establish a customer-friendly service. Today, most customers prefer to pay for their purchase upon receipt of the goods. This method of payment has become a habit among people, which they are in no hurry to give up. And this must be taken into account when trading online. The Algorithm company offers courier delivery services with payment upon receipt.

Why you should pay attention to us

• Delivery is carried out by car
• Cash
  service
• Responsible
  storage
• Refund
  to the customer the next day
• Personal account For
  client
• Items
  issuing orders
• SMS notification
  buyers
• Issuing a check
  to the buyer

Payment methods upon receipt

Cash

The buyer can transfer money to the courier who delivered the goods in cash. In this case, our employee issues to the recipient cash receipt, which is stamped directly in front of him, or accepts payment using your cash receipt.

By bank card

If the buyer wishes to pay for the goods and receive them with a bank card, our employee accepts the payment and issues a non-cash cash receipt. This service is available upon concluding an agency agreement.

Scheme of our work

• Conclusion of an agreement
• Delivering orders to our warehouse or calling a courier for collection
• Uploading a delivery request to your Personal Account
• Delivery of goods and acceptance of payment
• Refund to the customer

The beginning of cooperation is the conclusion of an agreement. We only work with legal entities and IP. The customer can choose a courier or agency agreement.

Courier delivery Payment upon receipt is carried out in several stages:

1. You accept the order, place it and transfer the data to us by uploading the application in your personal account.
2. Bring the goods that need to be delivered to our warehouse or call a courier to pick it up.
3. One of our employees assigned to this territory contacts the recipient before departure to clarify the time and place of the meeting.
4. Courier delivery is carried out by cars. When meeting the recipient, the courier hands over the order, accepts payment in the amount you specify and issues a check or a cashless check.
5. On the next business day, funds from the buyer are returned to your bank account (according to agency agreement) or in cash (according to courier agreement).

Delivery times and geography

Our courier service accepts orders for delivery throughout Moscow and throughout Russia. The timing depends on the recipient's address: in the capital, express delivery is carried out the next day after receiving the goods at the warehouse, in the Moscow region - within 2 days (but most often the next day, as in Moscow), in St. Petersburg - in a day, to other cities - depending on distance.

Prices

The cost of our services can be found in the “Tariffs” section. Prices depend on the weight of the items, the number of orders per month, and the delivery address. For accepting payment in cash, a commission of 0.5% or 1.5% of the check amount is charged (depending on the type of agreement), for accepting payment by card - 2.5%.

By contacting the Algorithm courier service, you can be sure of the safety of your shipments and compliance with the agreed deadlines. We never delay the transfer of money received from the buyer: the funds are transferred to the customer the very next business day after receipt.