Experience or skill. Professional skills and abilities in a resume

An important point The resume that all employers pay attention to is the column about the main professional skills. Neither education nor work experience will indicate your personal expertise in certain issues. Therefore, it is worth looking at examples of key skills in your resume in order to correctly fill out the relevant section. This will help show the employer exactly what you can do.

What to choose from

It is difficult to choose any “typical” skills. After all, each profession has its own requirements and the applicant must meet them. If you don’t know what exactly you can write, you can indicate the following:

interpersonal skills business communication;
ability to organize work, plan, make decisions;
attention to various nuances and details;
the ability to analyze problems and effectively seek ways to resolve them;
ability to show flexibility;
project management skills;
business leadership.

But it is still advisable to select skills depending on the requirements for candidates. Usually the employer himself indicates what he wants from the future employee. The applicant can simply rephrase his requirements and indicate them in the key skills.

Leader Skills

First of all, understanding what key skills are for a resume is important for those applying for a management position. Potential managers are always subject to increased demands and their candidacies are checked more thoroughly.

The following skills can be specified as skills:

resolve conflict situations;
plan and optimally organize the work process;
make decisions and be responsible for their results independently;
think critically;
effectively manage time and people under subordination;
apply motivational programs;
think strategically and creatively;
negotiate;
communication skills, the ability to gain the trust of colleagues, partners and senior management.

It is important to be able to distinguish between your skills and personal qualities. The former are acquired through work and learning, while the latter characterize you as a person.

You can also add multitasking, the ability to adapt to different conditions, transfer some of the powers and monitor the proper implementation of assigned tasks.

Professions related to communication

It is also worth noting what skills you should indicate if you are applying for a position as a salesperson, manager, or consultant. For example, you can indicate the following sales consultant skills in your resume:

ability to manage time;
experience personal communication and successful sales;
literate oral speech, well-trained voice, necessary diction;
creative approach to sales;
ability to listen, give competent advice, find an approach to clients;
the ability to learn quickly and easily perceive large amounts of information;
people service skills, ability to show tact and tolerance.

If you know that the company works with foreign clients, then knowledge will be an undeniable advantage foreign languages. When applying for the vacancy of a sales manager, also indicate, if this is, of course, true:

knowledge of English, Italian, French or another language;
Confident use of a PC, knowledge of MS Office programs;
skills business correspondence, including in a foreign language;
ability to show attention, interest, friendliness.

But for teachers, teachers, and presenters of seminars and trainings, slightly different requirements are imposed. They must have the following skills:

motivation for the learning outcome;
high energy and initiative;
the ability to concentrate the attention of a group of people and hold it for a certain time;
developed skills of patience and flexibility, which must be demonstrated when communicating with trainees;
ability to plan and competently organize the work process.

The main skill common to all these professions is to establish contact with people.

Other options

Selecting the right skills for technicians is just as easy. The main task, for example, for a system administrator is to control the operation of the entire computer network. Therefore, he must have the following key skills:

carry out diagnostics of professional equipment;
monitor possible risks and plan ways to restore the functioning of systems as soon as possible;
speak technical English;
work with large volumes of information.

Based on the indicated required skills for this position, you can see how the specifics of the job influence what needs to be included in the resume. It is also worth noting that in some industries, professional skills are so closely intertwined that it is difficult to separate them.

If you are applying for the position of accounting specialist, it is better to first familiarize yourself with the requirements. Examples of key skills in a resume for an accountant can be taken directly from the description of the requirements for candidates. They must:

be able to think analytically;
organize work in a designated area;
analyze problems, be able to look for ways to solve them;
plan wisely;
pay enough attention to small nuances and important details;
set priorities correctly;
be able to work with a large number documents;
be able to identify priority tasks;
have the skills to work with regulatory authorities.

There are slightly different requirements for legal department employees. For a lawyer you can specify:

knowledge of legislation, principles of operation of the judicial system;
ability to draw up documents and contracts;
skills in analyzing legal documents;
the ability to work with a variety of information and quickly assimilate it;
computer knowledge, MS Office programs;
communication skills;
ability to use legal frameworks presented in electronic form;
multi-vector (ability to work in different directions);
skills in working with clients and employees of regulatory authorities;
ability to work with documents;
ability to organize work and plan tasks.

Each specialty should have its own skills, but you can choose something that suits yours. future work from all the lists presented.

The following reflection can be an additional help in finding the correct and appropriate characteristics: imagine yourself as a manager who needs an employee for a position that interests you. What would you expect from a job candidate?

Professional skills for a resume are an integral part of the document, most often a separate block. Using them, the employer determines the applicant’s capabilities as an employee of the company. You need to choose them carefully in order to attract the recruiter with whom the further conversation will take place.

What is - Professional skills for resume

Professional qualities are a set of personal qualities and skills that a specialist acquired during. They help to improve in the future and benefit the organization.

Quite often, a resume contains qualities that are only conditionally professional. For example, developed sense humor. If a recruiter is looking for a person to fill a lawyer position, he will not rate this quality highly. But for a corporate event host, he can be considered professional.

Before delving into the definition of professional skills, we recommend that all job seekers, or those who are just about to find a new promising job, take a look at the online course: « New job: strategy, preparation, search.” In three days you will be taught how to present yourself in the best way possible.

What professional skills should I include on my resume?

Basic 3 rules for writing a resume

To describe professional knowledge and skills in a sales resume, simply follow three principles:

Conciseness. If you write little information, doubts will appear. If there are an excessive number of points, it will be difficult to read the resume. It is better to choose an average number of skills – 6-9;
Compliance specific vacancy. It is necessary to position yourself at the “executive-manager” level, so that when viewing a resume, the recruiter immediately understands who he is dealing with;
Presentability. The information in your resume should sound strong and beautiful. You should write specifically. For example, sales experience (5 years in the wholesale department). If you have experience in personnel management, you need to indicate in the document how many people were in the team.

General skills

Ability to establish contact with counterparties in writing and orally, achievements in the field of service, organization of work process, public speaking experience and other abilities will definitely be appreciated by the employer. But in any field, employees with highly motivated results-oriented, initiative, energy in solving issues, competent speech, speed in decision making, responsibility. This is what will help

Directions to career growth You will be advised by a consultation with Career Vector specialists. Experts will guide and support your actions to achieve new levels.

Applicants often indicate that the candidate must have:

Technical skills;
Leadership qualities;
Marketing skills;
Experience in organizing and managing processes.

The modern labor market requires new knowledge of modern technologies. To get a sought-after internet profession, additional training is often required.

Special Skills

There are special skills that professionals have. The list is general and not suitable for every specialty.

Professional skills in a resume are as follows:

(specific language and level);
Knowledge of programming languages;
Business communication skills (written and oral);
Efficiency in searching for information;
Planning;
Procurement experience;
Sales analysis;
Negotiation experience;
Experience in handling objections;
Care in preparing reports;
Willingness to work in a team;
Independence in decision making;
Ability to use methods of persuasion;
Experience with programs (1C, Word, Excel);
Ability to operate office equipment;
Experience in telephone sales (“cold”, “hot” calls);
Collection and preparation of statistical data;
Direct sales experience;
Working with commercial proposals;
Merchandising experience;
Motivation and training of employees.

Each profession requires certain abilities. It is imperative to indicate them in the appropriate section of the resume. Among the listed skills, you can find those suitable for a specific specialty.

To determine your professional abilities, take the “Career Guidance” test

The optimal number of skills in a resume is 6-9

Examples of skill descriptions

It is important to understand that the list of professional skills in a resume must be consistent with the requirements for a specific position. For example, accuracy can hardly be called mandatory professional quality top manager. But for the secretary it will be a tangible advantage. Therefore, when writing a resume, you should consider how relevant the skill is to your profession.

Standards and examples of the most successful resumes you can see in the book by Vladimir Yakub. A certified specialist and MBA teacher, one of the best headhunters in Russia shares his experience and examples in his book “A winning resume. 1:0 in your favor!” Buy a book, sell yourself and have a successful career!

An example of a description of the professional skills of a sales consultant

The position of sales consultant attracts many. But not everyone stays in this role for long. The profession is not suitable for hot-tempered and conflict-ridden people. Sanguine and phlegmatic people usually achieve great results in it.

Key skills for a sales consultant resume:

Ability to interest buyers;
Ability to handle objections and prevent conflicts;
Knowledge of products in a particular store (clothing, equipment);
Individual approach to the buyer, determining his needs and assistance in making a choice.

An example of a description of the professional skills of an accountant

Let's consider what qualities an accountant needs for a resume:

Punctuality;
Organization;
Performance;
Accuracy.

Skills that need to be indicated in the document:

Preparation of primary documents;
Working with large amounts of information;
Knowledge of the Civil Code, Labor Code and Tax Code of the Russian Federation;
Knowledge of rules and experience in accounting and tax accounting.

An example of a description of a driver's professional skills

Key skills for a resume could be:

Driving experience (15 years);
Knowledge of Moscow and the Moscow region;
Careful driving style;
Polite communication with clients;
License category C, driving experience without accidents – 7 years.

An example of a lawyer's professional skills description

Professional skills and abilities in a lawyer’s resume:

Knowledge of the Consultant Plus and 1C programs;
Knowledge of contract, labor and commercial law;
Experience in using the services “My Arbitrator”, “Card Index of Arbitration Cases”;
Competent preparation of procedural and legal documentation.

An example of a description of the professional skills of a manager (director)

Skills for a resume for a management position:

Creation from "0" effective activities commercial service (marketing, sales department)
Experience in personnel management of up to 1 thousand people (motivation, training, selection and dismissal);
Market research (analysis of the organization’s competitiveness and customer requests);
Forecast and implementation of sales plan.

An example of a description of the professional skills of a secretary

Basic skills for a secretary:

Possession English(level);
Knowledge of the basics of office work;
Experience using MS Office programs;
Proficiency in office equipment.

Writing a resume online

There are dozens and hundreds of candidates vying for one position, so it’s important to stand out. At this stage, it is impossible to attract attention to yourself with personal charm. Therefore, in order to write your professional skills in a non-standard and correct way, you should use original services for writing a resume online:

Zerply. This social network received high praise among developers and designers, as it will be possible to publish a portfolio there;
CVmaker. The service is suitable for creating a standard, but stylish resume. It provides six free templates, decorated in a classic style.
Each has its own skills, which must be taken into account. After compiling your resume, you should imagine yourself as a manager who needs an employee for your position. Changes should be made until you are satisfied with the result. You don't need to make a very long list, otherwise your resume will be put aside.

To get a job, a person must present himself correctly. A resume must be prepared that includes short biography applicant and lists the professional skills that he possesses. From correct design This document to a certain extent determines whether a person gets a job or not.

Basic professional skills

Main signs good resume– presentable and concise.

It should list those professional skills that correspond to the vacancy. There is a list of basic characteristics that every modern applicant must have. They are divided into 4 groups. In the first category communicative:

negotiations;
competent written and oral communication;
conflict resolution, controversial situations;
ability to persuade;
working with objections and claims;
ability to speak in public.

time management;
budgeting;
project management;
strategic planning;
multitasking;
processing large amounts of information.

personnel management;
motivation;
idea generation;
analytics.

The fourth group is applied skills necessary for a particular profession. Scroll:

PC ownership;
"blind dialing";
handling office equipment;
knowledge of the MS Office software package;
knowledge of GOSTs, SNIPs;
conducting business correspondence;
ability to work with legal framework, knowledge of legislation;
office work;
knowledge of foreign languages;
personnel production.

Additional skills

There are professional skills, the presence of which is encouraged, although not considered mandatory. What additional skills can be listed on a resume:

attention to detail;
analytical skills;
flexibility;
communication skills;
punctuality;
management abilities.

Examples of professional skills in a resume

Sometimes it is very difficult to understand which skills are basic, which are additional, and which are better to be transferred to the “About Me” section or not mentioned. Below are examples of professional skills that can be included in a resume for vacancies:

manager;
manager;
economist;
engineer;
teacher;
bank employee;
accountant.

Manager skills

This position has many ramifications, which affects the list of skills you need to have when holding it. There are vacancies for sales, purchasing, personnel training, personnel selection, etc. manager. There are a number general qualities, which are important for execution official duties. You can include the following skills in your resume for a manager position:

handling objections;
permission conflict situations;
PC knowledge;
processing large amounts of information;
sales experience;
office work;
working with office equipment and communications equipment;
communication in accordance with the rules of etiquette;
negotiations;
knowledge of the relevant market;
building stable relationships with clients, suppliers, and personnel.

Head

All actions of a person holding this position should be aimed at establishing effective work enterprises.

An applicant for a managerial position can include the following specialized skills in his resume:

ability to persuade and motivate;
knowledge of foreign languages (with listing and level of proficiency);
selection, training, control of personnel at all stages of the work process;
proficiency level personal computer(be sure to list which programs he can work with);
strategic thinking;
negotiations;
critical thinking;
ability to resolve conflicts;
delegation of authority;
management of temporary and labor resources;
forecasting, strategic planning;
search for non-standard management decisions;
organizational skills.

Economist

A person holding such a position must have higher education and analytical mind. In a resume for an economist position, you can indicate the following professional skills and knowledge:

PC proficiency (with a list of mastered programs, especially specialized ones);
accounting of company performance indicators;
maintaining bank accounts for individuals, legal entities;
knowledge of foreign languages (listed, level);
economic analysis;
planning, maintaining and accounting of payments;
work with electronic reporting, translations;
management, conclusion of contracts;
documenting transactions;
maintaining and submitting reports in accordance with rules and deadlines.

Engineer

To hold this position, you need to have a variety of skills. What can be included in a resume:

PC ownership, specialized programs(“Compass”, AutoCAD);
organization of construction and repair processes, management at all stages;
knowledge of regulatory documentation, laws and acts in the field of engineering design;
examination project documentation;
Conducting daily quality control, recording the volume of work performed;
processing tender documentation;
development of engineering projects;
drawing up contracts, additional agreements;
maintaining technical documentation;
work with suppliers;
reading and drawing up drawings;
knowledge of the specifics of mechanisms of varying complexity.

Teacher

Teachers and educators are special professions that require great dedication. For applicants for these positions, both specialized skills and personal qualities are equally important. When writing a resume for the position of teacher, you can list those of these characteristics that you possess:

possession modern technologies training;
motivation;
experience in tutoring, individual lessons;
initiative;
broad outlook;
energy;
erudition;
skill effective communication;
flexibility, tolerance in communication;
decision making;
organization, planning;
critical thinking.

Bank employee

The position, as a rule, involves constant communication with people. To obtain it you may need the following professional knowledge:

sales experience;
tactfulness, tolerance;
time management;
effective communication – the ability to listen to the interlocutor and give competent advice;
competent speech;
learning ability, easy to understand new information;
ability to motivate and persuade;
working with objections, searching for compromises.

Accountant

The list of skills that a person occupying this position must have is very large and may vary depending on narrow specialization.

Professional knowledge that can be listed in a resume for an accountant vacancy:

conducting mutual settlements, reconciliation acts;
knowledge of relevant legislation;
maintaining accounting and tax records;
knowledge of the Client-Bank system and specialized programs;
accounting entries;
analytical thinking;
preparation and submission of reports;
planning;
carrying out inventory;
attentiveness;
accrual wages;
knowledge of the principles of calculating vacation pay and sick leave;
working with primary documents.

Professional skills on a resume without experience

If you have not yet had time to work anywhere, this does not mean at all that you do not have any skills. What knowledge can be reflected in a resume for people who have no professional experience:

PC ownership, computer programs;
theoretical and practical knowledge in the field of mathematical modeling, marketing analysis, sociology (any field in which you received an education or completed an internship);
experience in conducting sociological research(can be obtained during study);
knowledge of foreign languages (English, Spanish, etc.);
skills acquired in certain part-time jobs (optional);
availability thesis with an "excellent" rating.

Common mistakes

You need to approach writing your resume very responsibly, because your career and future depend on it. When preparing a document, avoid the following mistakes:

The optimal number of points is from 6 to 9. If you write too few skills, then the HR manager or company leader may get the impression that you do not have enough qualifications to fill the position. If there are too many of them, the document will raise doubts. The specialist may think that you have listed knowledge that you do not possess.
Don't write professional skills, not related to a specific job, even if you are very proud of them.
Do not include personal qualities or character traits in the “Professional skills” paragraph. There is a separate section for them.
Write about each professional skill not abstractly, but specifically, for example - “Work experience in wholesale sales– 5 years.” Operate with the words “I own”, “I know”, “I have experience”.
Don't forget the principle of relevance. Write key skills first, additional ones later.
Avoid template phrases and cliches.

Video

In today's rapidly changing world, leadership and the ability to take strategic decisions has become an important, defining feature. These are the traits that managers want their employees to have in order to be able to cope with the changes around them, using the necessary flexibility and ingenuity.

There's just one problem: as the organization (CEB) notes, this particular skill set is "in short supply" and most "employees simply lack the ideal combination of skills and competencies to achieve the desired results." This news is unlikely to reassure senior management or HR.

More and more low levels management makes strategic decisions that affect key stakeholders. Therefore, significant changes need to be made in the workplace corporate culture and strategic thinking among new employees.

Fortunately, there is a certain type of job seeker for whom it is important to make a contribution to the organization for which they work, and their career development may be better predisposed to learning new skills, success and leadership rules.

Keep the following seven characteristics in mind as you interview new employees to determine whether they have the skills needed to work on your team.

1. Communication skills

The umbrella term “communication skills” includes the ability to listen, write and speak. This is one of the main qualities that employers look for in today's candidates. The person must understand, interpret and be able to give the necessary instructions. In addition, the feeling is very important social intelligence: Employees must be able to understand who their colleagues, managers and strategic partners are so that they can better understand and act on the information they receive.

2. Multitasking

Your employees will be involved in multiple projects, tasks, and initiatives simultaneously. So, being able to balance all of this with your main responsibilities is a very valuable skill. Effective multitasking occurs when a task is completed correctly and efficiently, with minimal stress. Tomorrow's employees must be well-versed to handle multiple tasks at once.

3. Enthusiasm

Enthusiasm is a valuable asset because it shows how much an employee cares about the work they do for the organization. It goes hand in hand with positivity, which is key to a positive work environment. In addition, according to Professor Sigal Barsade from the University of Pennsylvania, a positive attitude is not only transmitted, but also influences overall efficiency work, decision making, creativity and turnover. A positive attitude has an invaluable impact on everyone around you.

4. Decision making

Problem solving is a skill that sits somewhere at the intersection of creativity, balance, and logic. Those who possess it have proven their ability to objectively interpret incoming signals, as well as make informed decisions. Such workers are not only strategic thinkers; they must remain calm when a problem arises and capable without being micromanaged by others.

5. Organization

Every employee must have organizational skills. They are necessary for self-discipline - a worker can independently collect all the necessary information and data to manage his work or production process according to a schedule or deadline. These traits are important for any leader. Strong organizational skills, in and of themselves, don't make managers great, but they sure do help candidates be more professional, successful, and productive.

6. Honesty, sincerity

You need to be honest with others and yourself. This suggests that a person knows his strengths and weaknesses, is not afraid to make mistakes and take responsibility, and also has a high degree of loyalty. “Honesty is the best policy” is a great slogan for any business.

7. Sympathy

Your open positions require employees to be able to easily find common language with other people. So you want your candidate to be friendly, honest, calm and open, and someone you can rely on. Today, teamwork is the key to business success, so look for people who are ready and willing to become significant part your organization.

As a result, employees are required

1. The ability to prioritize.

2. Ability to work in a team.

3. Organizational awareness.

4. Effective solution problems.

5. Self-awareness.

6. Proactivity.

7. Ability to influence.

8. Effective decision making.

9. Ability to learn.

10. Technical savvy.

Scott Steinberg, mashable.com
Translation by Tatyana Gorban

Regardless of the job title, all companies expect an employee to possess this list of skills. Some might say this is a basic list - and it is. Some may say that they already have all these qualities. But quite often, recruiters complain that there are quite a few suitable candidates.

Photo by Lisa F. Young (Essentials/iStock)

Communication (oral and written) - staff are not required to write books or use professional terms. But employees should know the grammar and rules of sentence construction, and when in doubt, look at the rules.
Computer proficiency - Companies expect applicants to be able to apply for positions online. In addition, the basic skills are the ability to make an introductory speech, draw up a table and make a presentation.

Customer focus - most jobs today are created in the service sector. It is important to understand customer values. This includes greeting customers correctly, remembering their names, and answering customer questions.

Empathy - We now understand that empathy does not mean liking. Developing empathy can be difficult. It is a key component for customer service, effective communication and collaboration.

Learning ability - being a lifelong learner is not an empty slogan, but a reality. Work requires us to constantly learn something new. Employees must be open to new forms of learning, know how and what they prefer to learn, and communicate this to management.

Math - we're not talking about algebra or trigonometry. Employees must know basic arithmetic operations. And maybe even the basic rules of statistics. Common sense requires us to learn to count money. And not only to give correct change if the cash register breaks down.

Organization - in this category, planning your working time. Every person has priorities, so you need to make lists, keep a calendar, etc. Forgetting everything in the world is not an option.

Problem Solving - Other people can't solve your problems. Employees must think critically, reason and solve problems independently.

Research and collection of information - in modern world we must learn new things on our own. Whether it's searching forums to fix your computer or collecting data to calm angry customers.

Teamwork - No matter who we are or what we work for, it cannot be done alone. Employees must be able to work with others. This means communicating effectively, empathizing and learning. Virtual workers are no exception.

These are basic skills that every person should have. They are also important for career advancement. Test yourself by rating your proficiency in each skill on a scale of 1 to 10 (1 = very little knowledge, 10 = consider yourself an expert). Each point that you rated less than 5 can become a growth point.